Job Description
Job Description
Customer Service
- Prior experience in claims processing preferred
Job Summary
This position will support the Benefits Department, with a primary focus on preparing and reviewing supporting documentation for claims received by a Benefits Claims Examiner.
Key Responsibilities
- Process benefit-related refunds accurately and in a timely manner
- Review and verify supporting documentation, including:
- Birth certificates
- Marriage certificates
- Banking information
- Process and maintain beneficiary designation forms
- Verify and update participant address changes
- Ensure all documentation meets compliance and accuracy standards before submission to the Claims Examiner
Qualifications / Skills
- Strong computer skills with the ability to learn and navigate multiple systems efficiently
- Prior experience in claims processing preferred
- Customer service experience with the ability to communicate clearly and professionally
- Strong attention to detail and accuracy when handling sensitive documentation
- Ability to manage multiple tasks while meeting deadlines
Additional Details
- Work Schedule: Monday–Friday, 8:30 a.m. – 4:30 p.m.
- Start Date: February 2, 2026
- Background Check: Full criminal background check required for candidates selected to move forward due to the confidential nature of the information handled.
Company DescriptionBanner Personnel Service opened its doors on September 28, 1970. As a Woman Business Enterprise (WBE) certified by the City of Chicago, Banner is a full service placement firm specializing in Support Professionals, Sales and Marketing, Industrial, Medical, and Accounting and Finance. We continue to provide qualified temporary, temp-to-hire and direct hire talent to hundreds of clients in the Chicago metropolitan area with offices located in Chicago, Libertyville and Naperville. Banner Personnel is an Equal Employment Opportunity company.
Company Description
Banner Personnel Service opened its doors on September 28, 1970. As a Woman Business Enterprise (WBE) certified by the City of Chicago, Banner is a full service placement firm specializing in Support Professionals, Sales and Marketing, Industrial, Medical, and Accounting and Finance. We continue to provide qualified temporary, temp-to-hire and direct hire talent to hundreds of clients in the Chicago metropolitan area with offices located in Chicago, Libertyville and Naperville. Banner Personnel is an Equal Employment Opportunity company.