Job Description
Job DescriptionDescription:
AR Specialist manages and collects on past-due accounts by contacting clients, negotiating payment plans, and resolving billing issues, all while adhering to collection laws and maintaining accurate records of activities and financial data.
Key Responsibilities:
- Informing debtors of overdue payments.
- Working to secure payment to maintain the company’s financial health.
- Support collection efforts by following up on past-due invoices and documenting correspondence.
- Identify and recommend process improvements to enhance collection efficiency and reduce errors.
- Ensure compliance with internal billing policies, audit requirements, and financial regulations.
- Performs other related duties as assigned.
Requirements:
- Minimum 3 years of collections or AR experience in a mid- to high-volume environment.
- Strong understanding of invoicing for service and product-based businesses; experience with progress billing or job-based invoicing is a plus.
- Experience with P21 (Prophet 21) software preferred; experience with similar ERP/accounting systems acceptable.
- Strong attention to detail and a high level of accuracy.
- Proficiency in Microsoft Office Suite, especially Excel.
- Excellent organizational and time management skills; able to manage multiple deadlines.
- Strong interpersonal and communication skills, both written and verbal.
- Ability to work independently and collaboratively across departments.
- Customer service mindset with the ability to handle escalated billing issues professionally.