Administrative Assistant/Front Office Receptionist

Job Description

Job Description

The Administrative Assistant/Front Office Receptionist plays a vital role in ensuring smooth daily operations within a medium to large team environment. This position manages front desk activities, coordinates appointments, and facilitates effective communication both internally and with external clients and visitors. Proficiency in software tools like Microsoft Office, Google Workspace, and specialized CRM systems is essential for success in this role.

Responsibilities

• Greet and assist visitors and clients with professionalism and courtesy
• Manage incoming phone calls and direct them appropriately
• Coordinate and schedule appointments for team members
• Perform data entry and maintain accurate records
• Organize office supplies, documents, and mail handling
• Support effective communication between internal teams and external contacts
• Maintain and update document management systems
• Assist with customer service inquiries and resolve issues promptly

Preferred Qualifications

• 1+ years of experience in administrative support
• High school diploma or equivalent
• Proficient in Microsoft Office Suite and calendar management
• Strong multitasking and time management skills
• Excellent written and verbal communication abilities
• Detail-oriented with strong data entry skills
• Ability to collaborate effectively within a team
• Customer service focus and problem-solving aptitude