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Insurance Customer Service

Mauck Insurance Agency, Inc
locationNiagara, WI 54151, USA
PublishedPublished: 6/14/2022

Job Description

Job Description

Welcome to Mauck Insurance Agency, Inc, a leading firm dedicated to providing exceptional insurance solutions tailored to meet the unique needs of our clients in Niagara, Wisconsin. As we continue to expand, we are inviting dedicated and driven individuals to join our team as Licensed Account Managers. This role represents a fantastic opportunity for those passionate about making a positive impact in the world of insurance sales, providing top-notch service while building lasting relationships. As a valued team member, you will work in our Niagara office, forming part of a vibrant and professional team focused on exceeding client expectations. At Mauck Insurance Agency, Inc, we believe in recognizing hard work and dedication, providing opportunities for career growth, and fostering a welcoming atmosphere where you can thrive. If you are ready to embark on a rewarding journey and make a meaningful difference in the lives of our clients, we would love to hear from you!


Benefits

Hourly Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Paid Time Off (PTO)

Retirement Plan

Disability Insurance

Weekly Team Meetings

Team Building Events

Appreciation Lunches

Collaberative Work Environment

Flexible Schedule

Community Involvement

Paid Holidays

Business Casual Attire


Responsibilities

Client Management: Engage with clients to understand their insurance needs and provide personalized policy recommendations.

Account Servicing: Manage and maintain existing accounts to ensure client satisfaction and retention.

New Policy Acquisition: Attract and secure new clients by presenting and explaining policy options.

Policy Documentation: Prepare necessary paperwork and follow compliance regulations for policy issuance and maintenance.

Customer Support: Address client inquiries and resolve issues promptly to enhance customer satisfaction.

Industry Knowledge: Stay informed about industry trends and changes to offer clients the best possible advice and policies.


Requirements

Licensed preferred willing to train. Licensing assistance provided.

Experience: Previous experience in insurance sales or similar customer service roles is highly desirable.

Communication Skills: Excellent verbal and written communication skills to effectively interact with clients.

Customer Service: Demonstrated ability to deliver exceptional client service and to handle inquiries with professionalism.

Problem-Solving: Strong analytical and problem-solving skills to customize insurance solutions for clients.

Team Collaboration: Ability to work collaboratively within a team to achieve agency goals.

Organization: Strong organizational skills with the ability to manage multiple client accounts efficiently.

Computer Skills: Proficiency in using Microsoft Office Suite and familiarity with insurance management software.

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