Patient Advocate & Care Coordinator

Job Description

Job DescriptionSalary: $45,000$60,000 Annually

Are you a "people person" with a heart for seniors and a knack for navigating the healthcare system? We are looking for a dynamic Patient Advocate to be the face of our agency. You wont just be selling home care; youll be an essential resource, helping families access the services, equipment, and benefits they desperately need to stay safe at home.

What Youll Do:

• Conduct Home Assessments:Visit potential clients to assess their needs for Personal Attendant Services (PAS) and determine eligibility.
• Be a Problem Solver:Identify when a patient needs more than just a caregiverspotting needs for Home Health, Hospice, DME (walkers/hospital beds), or Meals on Wheels.
• Navigate the System:Assist families with Texas Medicaid applications and renewals via the Your Texas Benefitsportal.
• Convert Leads:Turn inquiries into active clients by building trust and demonstrating how our agency improves their quality of life.
• Build a Network:Partner with local doctors, discharge planners, and DME providers to create a referral ecosystem.

What Were Looking For:

• Experience:12 years in Home Care, Social Work, or Healthcare Marketing (Texas HCSSA experience is a huge plus!)
• Knowledge:Familiarity with HHSC Form 2060, Medicaid (PHC/CAS programs), and Medicare basics.
  
• The "Vibe":High empathy, professional appearance, and a "go-getter" attitude.
• Mobility:Must have a reliable vehicle and a valid TX Drivers License for daily home visits.
• Bilingual: English/Spanish required.

Why Join Us?

• Competitive base salary + performance-based bonuses.
  
• The chance to build a department from the ground up in a growing agency.
• Health Insurance, Mileage Reimbursement, PTO and Holidays