Job Description
Job Description
We are seeking a Customer Service Representative (Bilingual a plus) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information such as ETA
- Troubleshoot and resolve customer issues and concerns
- Document and update customer records based on interactions (data entry)
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company DescriptionFlorida Beauty is a premier provider of floral transportation, logistics, and warehouse distribution services, dedicated to ensuring the freshness and timely delivery of floral products across the nation.
Company Description
Florida Beauty is a premier provider of floral transportation, logistics, and warehouse distribution services, dedicated to ensuring the freshness and timely delivery of floral products across the nation.