Job Description
Job Description
Block LLP is a growing law firm dedicated to providing outstanding legal representation to clients in personal injury and landlord-tenant matters. We're looking for a friendly and motivated Intake Specialist to join our team. In this role you will:
- Conduct initial client intake calls in both English and Spanish, gathering essential case details, client information, and supporting documents.
- Maintain accurate, detailed case notes in our case management system to ensure a seamless handoff to our legal team.
- Establish trust and build strong relationships with prospective clients while effectively guiding them through the intake process.
- Responds to client inquiries and requests in a timely manner.
Requirements
- Must be fluent in both English and Spanish.
- Previous experience in sales, customer service, or client intake.
- Excellent interpersonal skills and ability to actively listen to clients.
- Strong organizational skills with great attention to detail.
- Tech savvy and good typing skills is a plus.
Compensation: $20-$25 hourly + bonus eligibility
About Us:
Block LLP is one of the fastest growing personal injury, property damage, and landlord-tenant law firms in Los Angeles. We are deeply committed to making a positive impact on the lives of clients, providing them with the justice and support they deserve.
Benefits
- 401(k) with employer matching
- 9 paid firm holidays annually + additional time off
- Discretionary performance-based bonuses
- Opportunities for professional development and training
- Positive and collaborative team environment
- Firm-sponsored social events and team-building activities
- Opportunities for growth and advancement within the firm
- Flexible work schedule