Job Description
Job Description
We are seeking a detail‐oriented and proactive Customer Service to provide accurate, efficient, and professional support to our Operations and Logistics teams. This role is responsible for new SKU setup and revision within Microsoft Dynamics (D365), non‐inventory purchasing, and general operational support. The ideal candidate thrives in a fast-paced environment, has strong organizational skills, and can effectively manage multiple priorities.
Key Responsibilities
- Set up and revise new SKUs in Microsoft Dynamics (D365) to ensure accurate system data and seamless operational flow.
- Provide general purchasing support, including converting business unit requisitions into approved purchase orders.
- Manage non-inventory procurement of MRO (Maintenance, Repair, and Operational) supplies.
- Administer and maintain all associated purchasing documents, workflows, and supporting tasks.
- Support Operations and Logistics teams with daily coordination needs, data entry, and documentation.
- Serve as short-term backup for Operations, Document Control, and Copy Control during absences or vacations.
- Assist with special projects, process improvements, and additional administrative tasks as assigned.
Qualifications
- 1–3 years of experience in operations, logistics, purchasing, or similar support role.
- Experience with Microsoft Dynamics (D365) or other ERP systems required.
- Strong attention to detail with excellent organizational and multi-tasking abilities.
- Proficient in Microsoft Office (Excel, Outlook, Word).
- Ability to work independently with minimal supervision while also supporting cross-functional teams.
- Strong communication skills and a commitment to accuracy and efficiency.
Preferred Skills
- Experience in manufacturing or distribution environments.
- Basic understanding of procurement processes and MRO purchasing.
- Familiarity with document control procedures and workflows.