Job Description
Job DescriptionBenefits:
- 401(k)
- Health insurance
- Paid time off
- 401(k) matching
- Company parties
- Free food & snacks
- Opportunity for advancement
- Parental leave
Role Overview
The Telecommunications Analyst The position works closely with the Tech Team /Accounting Team to ensure a timely solution for active/disconnected telco lines. The ideal candidate strong detail management support. This position will oversee current charges and problem issues in billing and report them.
Key Responsibilities
Implement new/replacement solutions at field locations
Coordinate with site contacts, service providers, vendors, and telecom carriers
Coordinate site surveys and oversee installation activities
Validate operational readiness following cutover
Calculate cost savings associated with completed replacements
Disconnections
Detailed Responsibilities
Lead execution replacement initiatives for locations
Gather and validate requirements in collaboration with site contacts
Coordinate with Project Managers on site surveys, installation, and service provider activities
Oversee replacement installations and confirm services are functioning as intended postcutover
Prepare and present findings, recommendations
Calculate and document realized cost savings tied to completed replacements
Maintain accurate records in designated tracking and reporting systems
Notify the Billing Team for Disconnection once replacements are complete and disconnects can proceed
Code incoming bills with correct site IDs and review cost analysis
Desired Skills & Attributes
Detailoriented with a strong focus on accuracy and quality
Selfmotivated, proactive problem solver with a strong work ethic
Strong analytical skills with the ability to interpret complex data
Excellent verbal and written communication skills
Ability to adapt and thrive in a fastpaced, crossfunctional environment
Strong organizational skills and disciplined approach to project updates and documentation