Job Description
Job DescriptionWe are looking for a detail-oriented and welcoming Receptionist for a contract position based in Sacramento, California. This role serves as a key point of contact for visitors, residents, staff, and callers while supporting day-to-day front desk and administrative operations. The ideal candidate brings strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities:
• Welcome guests warmly, assess their needs, and direct them appropriately to create a positive arrival experience.
• Coordinate with internal teams to support admissions-related activities, transportation arrangements, and visitor guidance for community events and appointments.
• Maintain accurate daily occupancy records and communicate relevant updates to appropriate staff members.
• Notify department leaders of upcoming admissions or returns, and route questions or concerns to the appropriate manager or administrator for timely follow-up.
• Respond to incoming calls and in-person inquiries by providing clear, helpful information and routing messages as needed.
• Keep resident, staff, and visitor records current, including logs for guest check-ins and resident sign-in and sign-out activity.
• Complete administrative support tasks such as entering resident details into databases, preparing documents, updating reports, and handling general clerical assignments.
• Assist with office operations by sorting mail and packages, preparing event materials, monitoring office equipment, and helping maintain inventory and supply levels.
• Provide support with distributing payroll checks and resident statements when requested.• High school diploma or equivalent required.
• Strong organizational skills with the ability to manage front desk activities and administrative details efficiently.
• Excellent verbal and written communication skills.
• Experience handling multi-line phone systems and delivering high-quality customer service.
• Proficiency with data entry and Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to manage schedules, organize files, and maintain accurate records.
• Strong interpersonal skills and a detail-oriented, service-oriented demeanor.
• Bilingual candidates are encouraged to apply.