<h3>Job Description</h3>
Job DescriptionPosition Title: Project Manager (PM)
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Job Type: Full-Time.
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Job Location: Bureau of Engraving and Printing, Washington, D.C.
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Requirements: The Candidate shall have a:
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U.S. citizenship
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Minimum 5 years of customer service experience managing a public tour service or visitor center
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At least 1 year public speaking experience with groups over 30
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At least 1 year experience with Microsoft Office Suite
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Current CPR certification from American Red Cross or American Heart Association
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Must pass BEP security clearance
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Duties: The Candidate must:&nbsp;
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Serve as the primary point of contact with the Contracting Officer Representative (COR)
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Manage daily operations of the Tour and Visitor Center (TVC)
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Schedule and oversee all staff, including backups for key positions
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Submit weekly and monthly tour reports
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Maintain the shared tour calendar and ensure accuracy of scheduled events
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Address staffing assignments, incidents, and corrective actions
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Ensure all staff comply with required BEP training and tour protocols
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Provide continuity of operations during closures or emergencies
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