Job Description
Job Description
Paradise Door and Service is looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Requirements:
• 5+ years field experience in automatic and manual commercial doors
• Sound PC knowledge
• Proven track record in customer service
• High school diploma/GED required
• Excellent communication skills
Job Responsibilities:
• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Operate vehicle in a safely manner
• Follow all company’s filed procedures and protocols
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers
Company DescriptionParadise Door and Service, Inc is a reputable and innovative door sales, service and installation company based
in California and Arizona. With a commitment to delivering high-quality products and exceptional customer service, we
specialize in providing a wide range of doors to commercial clients. We are currently seeking an experienced and
motivated Service Manager to join our team and play a pivotal role in ensuring the successful execution of our
door service department.
Company Description
Paradise Door and Service, Inc is a reputable and innovative door sales, service and installation company based\r\nin California and Arizona. With a commitment to delivering high-quality products and exceptional customer service, we\r\nspecialize in providing a wide range of doors to commercial clients. We are currently seeking an experienced and\r\nmotivated Service Manager to join our team and play a pivotal role in ensuring the successful execution of our\r\ndoor service department.