Administrative Director - Emergency Services - ADES 26-00572

Job Description

Job DescriptionJob Title: Administrative Director – Emergency Services

Location: Pensacola, FL 32553
Employment Type: Full-Time

Position Summary

The Administrative Director of Emergency Services is responsible for ensuring high-quality, patient-centered care through strategic and operational oversight of emergency services across multiple sites and/or functional areas. This executive leadership role drives performance, quality outcomes, operational excellence, and financial stewardship while fostering a culture of accountability, collaboration, and continuous improvement.

Key ResponsibilitiesQuality

• Lead implementation of evidence-based practices to advance patient safety and clinical quality outcomes

• Ensure compliance with standards of care, regulatory requirements, and accreditation guidelines

• Reduce variation in clinical practice to improve efficiency, effectiveness, and cost management

• Monitor internal and external benchmarks, accreditations, and quality designations

• Develop and implement policies, procedures, and nursing standards aligned with legal and regulatory requirements

• Direct patient throughput strategies, including capacity planning, volume forecasting, patient flow coordination, and admission/discharge planning

• Oversee emergency nursing practice and departmental operations to ensure patient and family needs are met

Service

• Lead initiatives to deliver and sustain an exceptional patient experience

• Utilize feedback and performance metrics to identify opportunities for improvement

• Develop and execute strategic initiatives to elevate patient satisfaction and outcomes

• Collaborate with clinical experts and patient experience leaders to ensure service excellence

People

• Foster an engaged, high-performing workforce aligned with organizational mission and values

• Develop and implement employee engagement, recognition, and retention strategies

• Identify training and development needs; provide coaching and performance feedback

• Build and maintain a strong leadership pipeline through talent development and succession planning

Growth

• Partner with executive leaders and physicians to enhance existing services and develop new offerings

• Identify growth opportunities through service expansion, technology adoption, and market differentiation

• Monitor healthcare industry trends, regulatory changes, and reimbursement impacts to support strategic planning

• Represent the organization positively within the community and participate in outreach initiatives

Finance

• Participate in annual budgeting, forecasting, and financial planning processes

• Monitor department financial performance and implement corrective actions as needed

• Lead labor management strategies, including staffing optimization and productivity management

• Oversee operating expenses and implement cost-containment initiatives

Other Responsibilities

• Perform additional duties as assigned

• Adhere to organizational Code of Conduct, mission, and values

Education & Experience

• 3+ years of recent (within the last year) experience as an Acute Care Emergency Department Director

  • Free-standing Emergency Department (FSED) leadership experience preferred

• Bachelor’s Degree required

• Bachelor’s Degree in Nursing preferred

• Master’s Degree preferred

For more details reach at jmckenzie@navitashealth.com

About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.