Job Description
Job DescriptionHubspot CRM Team Lead
Full-Time | Remote | United States
Why Pest Share?
Founded in 2019 by category experts, Pest Share is building the category leader in on-demand pest control for rental homes through our scalable, automated solutions. We’re a fast-growing, fully remote B2B SaaS company trusted by over 700 property management clients and serving more than 150,000 residents across 48 states. Our team is made up of exceptional, motivated individuals united by skill, passion, and purpose. By embracing and encouraging authenticity, we created a culture built on trust, connection, and accountability.
About Your Role
As part of our continued growth, we’re looking for an experienced CRM Team Lead. You will own the development, execution, and optimize the HubSpot CRM platform, leading a team of specialists and ensuring alignment with business goals. This role involves overseeing HubSpot setup, customization, data management, and user support, while also driving process improvements and best practices. This role blends technical expertise with leadership chops to ensure HubSpot is a powerhouse for our business operations. You’ll collaborate with sales and marketing as well as alignment to process optimization and data integrity. This role requires a hands-on, strategic leader who is data-driven, creative, and passionate about driving measurable impact in a fast-paced SaaS environment.
What You’ll Do
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Oversee the Hubspot platform setup, configuration, user roles, and overall maintenance, ensuring seamless workflows and top-tier system performance.
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Identify inefficiencies and enhance marketing/sales processes using HubSpot.
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Work cross-functionally to align teams and streamline operations.
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Maintain high data quality through cleansing, enrichment, and governance; Ensuring consistency across contacts, companies, deals, and custom objects.
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Build dashboards and reports that deliver actionable insights.
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Track KPIs and inform leadership decisions with data-driven recommendations.
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Educate users on HubSpot functionality and best practices.
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Drive platform adoption and empower teams through hands-on support.
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Manage integrations between HubSpot and other internal platforms.
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Troubleshoot issues and improve system interoperability while incorporating new features to maximize platform potential.
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Stay current on HubSpot releases and innovation.
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Partner with sales, marketing, and leadership to understand business needs, aligning HubSpot capabilities with strategic goals and organizational objectives
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Lead, coach, and scale a high-performing team while promoting a culture of innovation, collaboration, and accountability.
What You'll Need to Get the Job Done
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Proven expertise in HubSpot (Sales & Marketing Hubs a must; CMS/Service Hub a bonus)
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Experience leading CRM/admin teams with a focus on performance and development
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Strong communicator with stakeholder savvy and training ability
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Sharp analytical mind and confident decision-making
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High emotional intelligence and troubleshooting grit
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Project management skills to juggle timelines and task priorities
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Adaptable to evolving technologies, tools, and team dynamics
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Collaborative mindset with strong cross-functional rapport
What Will Make Us Really Love You
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Make dashboards tell the truth, the whole truth, and nothing but the KPI
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Teach HubSpot like it’s a superpower
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Build integrations that play nice, talk often, and never ghost the team
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Translate “what sales wants” and “what marketing needs” into one powerful CRM language
What You'll Love About Us
At Pest Share, we believe people do their best work when they feel supported, empowered, and connected to a meaningful purpose. That’s why we prioritize work-life balance, offer opportunities for impact, and invest in the well-being of our team. Our competitive compensation package includes health and wellness benefits, a 401(k) with company match, and paid time off.
More About Our CompanyAt Pest Share, we recruit, hire, train, promote, and compensate individuals based on job-related qualifications and abilities. We foster a welcoming, inclusive environment that supports our company, co-workers, clients, and the communities we call home. Every employee and contractor is expected to help maintain a workplace culture free from discrimination and harassment by treating others with kindness, empathy, and respect.
In accordance with federal law, all new hires must verify their identity and eligibility to work in the United States. A background check may be required for this role.