Job Description
Job Description
Job ID: 799086
Position: Compliance Officer
Location: 8550 NW 33rd St. Suite 401 Doral, FL 33122
Client: FL-DBPR
Duration: 2+ Months (Possibility of extension)
Onsite
- FL-DBPR-Doral-Condominiums, Timeshares and Mobile Homes - Compliance Officer
- WORK ENVIRONMENT: Professional office, business casual, cubicle
CANDIDATE RESPONSIBILITIES:
- Contact constituents/complainants to discuss the details of the complaints that are filed.
Read state statute and compare with complaints to analyze the issue. - Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commitment to the project timeline
- Bachelor’s Degree