Job Description
Job DescriptionSalary:
SALES - TREATMENT AND PRODUCT SPECIALIST- Creations Med Aesthetics & Wellness Spa
Location: Lutz, FL
Compensation: Hourly + Bonus
About Us:
At Creations Med Aesthetics & Wellness Spa, founded by Elizabeth Remis, we are more than a med spawere
a oasis where beauty and wellness intertwine. Our mission is to help clients achieve their best selves through customized treatments that promote healing, relaxation, and rejuvenation. We believe in empowering every client to look and feel their best from the inside out.
Position Overview
The Treatment and Product Specialist plays a vital role in delivering exceptional guest experiences at Creations Med Aesthetics & Wellness Spa. This position is responsible for conducting in-depth skin and wellness consultations, creating personalized treatment programs, and recommending home care solutions that align with each guests goals. With a strong focus on results, education, and relationship-building, the Specialist serves as both a trusted advisor and a revenue driverensuring that each guest receives the highest level of care while supporting the spas performance targets. This is a client-facing, consultative role ideal for a passionate, sales-savvy professional who thrives in a fast-paced, team-centered environment.
Key Responsibilities
- Perform consultations and evaluations to identify individual guest needs
- Recommend and customize medi spa/spa treatment programs and home care regimens
- Confidently discuss pricing, package benefits, and secure client commitments
- Utilized advanced diagnostic tools and skin analysis equipment
- Conduct thorough guest exit interviews and gather satisfaction feedback
- Maintain up-to-date, accurate client records in the EMR system
- Actively participate in team meetings, trainings, and performance reviews
- Assist with inventory, retail displays, and product knowledge education
- Participate in marketing and special events, including sampling and outreach
- Ensure treatment rooms and consultation areas are clean, organized, and visually appealing
- Comply with HIPAA and OSHA standards, along with all local sanitation and safety regulations
- Enroll guests in VIP Memberships and monitor their progress and satisfaction
- Track individual performance and continuously strive for excellence
Qualifications
- Licensed esthetician or related background in skin/wellness field
- In-depth knowledge of medical aesthetics, skincare, and wellness products
- Confident in recommending both treatment programs and retail products
- Sales-driven with a strong guest service background
- Excellent communication and organizational skills
- Proficient in software systems and EMR usage
- College degree preferred
- Strong professional presence with excellent grooming standards
- Highly motivated with effective time management and follow-through
- Passion for education and professional growth
Behavioral Characteristics
- Positive, warm, and engaging personality
- A natural relationship builder who thrives in a team environment
- Adaptable, flexible, and open to change
- High energy and thrives in a fast-paced atmosphere
- Detail-oriented with a strong sense of professionalism
- Eager to learn and grow within a dynamic, high-performing team
What We Offer
- A dynamic and supportive team environment
- Opportunities for growth and professional development
- Competitive hourly pay + performance bonuses
- Discounts on treatments and retail products
If you are passionate about beauty and wellness, thrive in a team-focused environment, and enjoy delivering exceptional service, we invite you to join our team at Creations Med Aesthetics & Wellness Spa.
Apply today and become part of our mission to empower confidence and transformation!