<h3>Job Description</h3>
Job Description
Customer service order processing experience in a call center or office. 
18months or more experience. Experience in home improvement industry, remodeling, etc. ideal. Special order desk or similar experience may fit, too. Excellent phone skills to handle inbound/outbound calls. Will assist customers with order status, delivery assistance, special orders, and troubleshooting.&nbsp;
Competent using MS Outlook, Excel, and Word. Touch typing at 35wpm and above. Ability to multi-task is essential.
<ul>
<li>Quote processing &amp; follow-up</li>
<li>Order taking/input</li>
<li>Proficient using spreadsheets</li>
<li>Shipment tracking and updating</li>
<li>Outbound update calls to customers</li>
</ul>
Temporary-to-hire position. M-F 8a-5p with 1 hour overtime on Wednesday mornings (7am start each Wednesdays)
May be asked to work occasional Saturdays
$19.25/hr to start, up to $20 once hired w/benefits. After 90 days, you will have the opportunity to learn products lines with pay increases to your hourly wage between .25c-$1.25/hour upon passing a written and actuary test.
Company is in growth-mode!. High diploma/GED or equivalent.

Customer Service/Call Center-Order Taking & Quotes

Job Description