Job Description
Job Description
Empanelment Coordinator
Department: Patient Services
Location: Rancho Cordova Community Health Center
Reports to: Patient Services Manager
Status: Full-Time
FLSA: Non-Exempt
Pay Range: $21.00 - $26.75/hr
EEO-1: Office and Clerical
Organization Information
WellSpace Health believes that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. We see you and are here for you. To that end, we have committed ourselves to finding solutions for our community’s health and wellbeing to achieve regional health through high quality comprehensive care.
Our focus has always been to offer a full range of quality medical care, dental care, mental health and behavioral health services, and enabling services to underserved people. We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission.
We are a Federally Qualified Health Center (FQHC) and are accredited by the Joint Commission for Ambulatory Care and Behavioral Health. We are also certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home.
Position Summary
The Empanelment Coordinator coordinates provider panels ensuring that all patients are assigned an active Primary Care Provider. Reviews documentation and makes decisions as to which provider should be assigned a particular patient. Reassigns patients as necessary.
Required Qualifications
- High School graduate, some college preferred.
- NextGen or other electronic health records (EHR) software experience.
- Two years related experience preferred or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
- Communicate clearly and concisely, both verbally and in writing, and demonstrate a high level of listening skills.
- Possess excellent organizational skills.
- Strong administrative skills with attention to detail.
- Computer literacy, including Word and Excel; database software and EHR experience plus
- Ability to work under pressure in a fast pace environment.
- Ability to work a flexible schedule when needed.
- Ability to use standard office equipment including phone, fax, copier, and computer; Knowledge of state funding sources preferred.
- Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
- Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
- Assist and support the Center/Department/Program to meet standards of High Reliability.
- Professional and excellent customer service skills.
- Bi-lingual capability is a plus.
Essential Responsibilities
- Ensure that each patient is assigned a Primary Care Provider.
- Review documentation and make decisions as to which provider should be assigned a particular patient. Reassign patients as necessary based on supervisor instruction.
- Communicate with patients to ensure they are assigned to the appropriate provider.
- Perform a variety of office duties, including, but not limited to: photocopying, typing, faxing, routing received faxes to appropriate person, maintaining office equipment as needed, opening mail, and preparing the mail to go out.
- Answer basic questions about empanelment, or transfer to appropriate person or department.
- Maintain strict patient confidentiality in accordance to HIPAA policy.
Benefits
Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.
- Paid bereavement and jury duty leave
- 11 paid holidays per year
- Paid time off
- Paid sick leave
- Flexible Spending Program
- Company paid malpractice insurance for all providers
- Professional development hours offered annually
Physical Demands and Work Environment
The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle, or reach. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet.
The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.
WellSpace Health is committed to the principals of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WellSpace Health is an Equal Opportunity Employer
Company DescriptionWellSpace Health has provided care and support to individuals and families throughout the Sacramento region since 1953. Our focus has always been to offer a full range of quality medical care, dental care for children and adolescents, mental health and behavioral health services to underserved populations. We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission.
WellSpace Health is a statewide leader in designing and delivering integrated care that treats the whole person, body and mind. Our people-first approach to comprehensive healthcare means that patients are embraced by a “blanket of care” delivered with competence and compassion.
Company Description
WellSpace Health has provided care and support to individuals and families throughout the Sacramento region since 1953. Our focus has always been to offer a full range of quality medical care, dental care for children and adolescents, mental health and behavioral health services to underserved populations. We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission.\r\n\r\nWellSpace Health is a statewide leader in designing and delivering integrated care that treats the whole person, body and mind. Our people-first approach to comprehensive healthcare means that patients are embraced by a “blanket of care” delivered with competence and compassion.