Job Description
Job Description
Silverton Eye Care is a leading optometry office in the Willamette Valley with an exceptional, dedicated staff. We love our patients and customers, and we strive to be the best at what we do. We are looking for a versatile candidate who is driven and passionate about patient care and the optometry field. Experience with EMRs, patient communication software, and vision insurance is a plus. Optical experience is preferred. If you are a fast learner and eager to join a positive and encouraging team, then please submit your resume and cover letter!
Job Duties:
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Answer incoming calls
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Demonstrate professional email and texting etiquette
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Schedule patients for eye-care services
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Enter patient information into our EMR (electronic medical record) in preparation for their examination
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Provide other front office support, such as scanning & shredding documents, creating and updating patient files, pulling authorizations from insurance providers, maintaining a clean office and work environment, and other duties as assigned
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Conduct measurements using appropriate optical tools
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Utilize optical prescription to recommend specific lenses and lens coatings
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Assist patients in frame selection, glasses orders, eyeglass repairs and adjustments
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Process payments after completed services
Job Requirements:
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High School Diploma or GED
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Professional, energetic, and flexible attitude
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Personable, empathetic, and ethical customer service
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Experience with front office coverage
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Good phone and email etiquette
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Excellent verbal and written communication
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Computer fluency, with ability to learn new platforms quickly
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Optician experience is a plus
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Knowledge of operating auto-refractor and retinal imaging machines is a plus
Job Type: Full Time ( 8 hour shift, Monday to Friday)
Pay: Dependent on Experience
Benefits:
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401(k)
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401(k) matching
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Health insurance
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Dental insurance
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Paid time off
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Employee discount