Job Description
Job DescriptionBenefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Training & development
- Free food & snacks
- Free uniforms
Are you a people-focused, detail-oriented leader who loves creating a warm, organized, and efficient patient experience?
Inspired Dental in Windermere, FL, is looking for a Dental Office Manager with a minimum of 2 years of experience and verifiable references to join our growing, patient-centered team.
The Ideal Candidate
The right person for this role is someone who:
- Radiates warmth, professionalism, and genuine care for patients and team members
- Leads by example with integrity, accountability, and a positive attitude
- Is highly organized and comfortable managing many moving parts at once
- Communicates clearly, kindly, and confidently (in person, on the phone, and in writing)
- Enjoys building relationships with patients and making them feel at home
- Embraces technology and efficient systems to support an exceptional patient experience
- Is a collaborative team player who supports doctors, hygienists, assistants, and front desk staff
Key Responsibilities
As our Dental Office Manager, you will be responsible for the overall coordination and flow of the practice, including:
Patient Experience & Front Office Leadership
- Ensure every patient is greeted and treated with warmth, respect, and compassion
- Supervise, train, support, and schedule front office team members
- Oversee check-in, check-out, and overall patient flow to keep the day running smoothly
- Manage patient concerns or escalations in a professional, solution-oriented way
Scheduling & Practice Operations
- Manage the daily schedule to maximize productivity while preserving an excellent patient experience
- Coordinate doctor and hygiene schedules, including confirmations, recalls, and follow-ups
- Monitor and optimize key office metrics (production, collections, case acceptance, etc.)
- Implement and maintain office protocols, systems, and workflows
Financial & Administrative Management
- Oversee insurance verification, benefit breakdowns, and claims submission/follow-up
- Ensure accurate posting of payments, adjustments, and end-of-day reconciliations
- Support financial arrangements with patients and present treatment plans confidently and ethically
- Maintain organized records, reports, and compliance-related documentation
Team Culture & Communication
- Foster a positive, supportive, and collaborative work environment
- Lead or participate in team meetings, huddles, and staff development discussions
- Serve as a communication bridge between the doctors, clinical team, and front office
- Uphold our practice values of trust, transparency, excellence, and compassionate care
Qualifications & Skills
Required:
- Minimum 2 years of experience as a Dental Office Manager or in a similar dental leadership role
- Verifiable professional references
- Solid understanding of day-to-day dental office operations (scheduling, insurance, billing, treatment presentation)
- Experience with **dental practice management software** (e.g., Dentrix, Eaglesoft, OpenDental, or similar)
- Strong leadership, problem-solving, and decision-making skills
- Excellent communication and customer service skills
- High level of professionalism, integrity, and confidentiality
Preferred (but not required):
- Bilingual English/Spanish
- Experience in a modern, growth-oriented private practice.
- Familiarity with performance metrics and goal tracking for the practice.
- Open Dental
Location & Schedule
- Practice: Inspired Dental Windermere, FL
- Modern, welcoming office with advanced technology and a patient-centered philosophy
- Schedule to be discussed during the interview (typically aligned with our current office hours)
We look forward to meeting a leader who will help us continue delivering the kind of care and experience our patients love at Inspired Dental.