Hospice Intake Coordinator

Job Description

Job Description

Hospice Intake Coordinator

in Gold River, California

We are seeking a dedicated and compassionateHospice Intake Coordinator whose heart for service is matched by a commitment to patient care and client satisfaction. This is more than a clerical or administrative role—it is a calling to be the first point of contact for patients, families, and referral sources, ensuring that every inquiry is handled with efficiency, professionalism, and compassion. As our Hospice Intake Coordinator, you will manage all incoming hospice referrals and work directly with our hospice sales team to facilitate timely and seamless care for patients.

The ideal candidate will bring a strong clinical foundation, excellent communication skills, and above all, an unwavering passion for helping patients and families navigate hospice services.

Our Hospice Intake Coordinator enjoys some notable benefits:

• Compensation – $33-$36/hour, based on experience.
• Balance & Consistency – Full-time, in-office schedule, Monday–Friday, ensuring collaboration with the hospice sales team and clinical staff.
• Comprehensive Support – PTO, holiday pay, medical/dental/vision coverage, and 401(k) to care for you while you care for others.
• A Purpose-Driven Role – Make a meaningful impact on patients, families, and referral partners by providing exceptional intake and coordination support.

As Our Hospice Intake Coordinator, Here’s a Big Picture View of What You’ll Do:

• Receive, log, and coordinate all incoming hospice referrals.
• Serve as the primary point of contact for patients, their families, referral sources, and external agencies.
• Provide clear, accurate information to patients/clients and referral sources to assist in accessing appropriate hospice services.
• Conduct complete intake screenings and ensure accurate data entry into the management information system.
• Collaborate with the hospice sales team and clinical staff to schedule patient visits and Hospice RN admissions.
• Prepare reports, respond to inquiries, and complete audits as required.
• Actively promote hospice services to prospective patients and referral partners.
• Where permitted by law, receive verbal orders from physicians to initiate care/services.
• Maintain access to personal health information (“PHI”) in accordance with HIPAA and company policies.
• Actively participate as part of a high-performance team to drive change and deliver exceptional patient/client service.

A few must-haves for our Hospice Intake Coordinator:

• Current Licensed Vocational Nurse (LVN) in the state of California.
• One (1) year of experience in intake coordination, hospice, or home health preferred.
• Computer proficiency, including the ability to learn company software.
• Strong knowledge of hospice philosophy and patient-centered care practices.
• Excellent communication, customer service, and organizational skills.
• Ability to work independently and collaboratively within a team.
• Demonstrated professionalism, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is proud to be the nation’s first home care company and a trusted leader in hospice and home health. With more than 300 offices nationwide, we have built a legacy of care rooted in compassion, dignity, and respect—for our patients, their families, and the professionals who serve them. At Interim, we believe our people are our greatest strength. We are committed to creating supportive workplaces where every voice is valued, every contribution matters, and every team member has the resources and encouragement to thrive. When you join Interim, you become part of a nationwide family of caregivers and leaders making a difference in people’s lives every single day.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.