Job Description
Job Description
Job Summary
Under general supervision of the Human Resources Director, this position performs entry-level administrative tasks and services to support effective and efficient operations of the Human Resources department. Must maintain a high degree of confidentiality, discretion, judgment, and business focus with sensitive issues or information.
Essential Job Functions
- Answer, screen, and transfer inbound phone calls, and keep daily log of visitors.
- Create and maintain employee personnel and medical files.
- Scan and upload all employee documents to shared drive and employee file.
- Answers frequently asked questions from employees relative to standard policies, benefits, hiring processes, etc. Refers complex questions to HR staff or management.
- Assist with planning and execution of special events such as annual Open Enrollment, New Hire and Benefits orientation, Health Fairs, Job Fairs, etc.
- Familiarize self with records management principles and records retention schedule.
- Maintain regular and prompt attendance; physically present to work.
- File, scan, and copy, employee documents in timely fashion.
- Responsible for departmental records retention scanning, filling, and storage.
- May be required to work beyond normal business hours at night and/or on weekends during natural disasters to assist EOC Center.
- Performs other similar or related duties as assigned.
Minimum Qualifications & Requirements
- High School diploma, GED, or equivalent
- Proficient with Microsoft Office, Word, and Excel
- Must pass pre-employment background check and drug screen at City's expense.
- Must have a current valid class "C" driver's license and be insurable.
- Must successfully complete Emergency Management and Incident Command Training.
Knowledge, Skills & Abilities
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, and workplace terminology.
- Knowledge of state and federal laws, regulations, policies, and procedures in relation to human resources.
- Knowledgeable of Texas State Library and Archives records retention schedule.
- Good verbal and written communication skills. Excellent organizational skills.
- Attention to detail and thoroughness in completing work tasks.
- Ability to handle sensitive and confidential situations with tact, professionalism, and diplomacy.
- Must be a reliable team player.
Working Conditions/Physical Demands
- Prolonged periods of sitting at a desk and working on a computer.
- Occasional walking, standing, and stooping.
- Occasional lifting, moving, or positions objects up to 15 lbs.
- Works in a well-lighted office setting with heating and cooling air conditioning.
Disclaimer
This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so assigned to this position. This job description does not constitute an employment agreement and is subject to change as the needs and requirements of the job change.
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