Administrator

Job Description

Job Description

The Administrator is responsible for the planning, direction, monitoring, coordination, control, and evaluation of the operations of the respective Home site to assure compliance with Bee Hive Homes quality standards and State and Federal regulations.

This individual must be able to effectively communicate both in written and oral form.

The Administrator must participate in routine meetings with the Owner and facilitate Bee Hive Homes in reaching educated, deliberate decisions. The Administrator assists in strategic planning in cooperation with Bee Hive Homes and evaluates operational performance, quality of service, and competitiveness with other area facilities. This person must have excellent leadership skills to aid in motivating and developing staff. The Administrator must be a firm decision-maker, taking into consideration the impact of his/her decision on the overall organization.

Essential Functions

The Administrator reports to the Owner of Bee Hive Homes. The Administrator is responsible for carrying out the primary duties as outlined by the Owner of Bee Hive Homes. These essential functions include, but are not limited to:

• Demonstrate positive interpersonal relations in dealing with employees, residents, residents' families, visitors, and coworkers in a professional, confidential manner.
• Initiate and participate in quality assurance and quality improvement activities based on the four components of quality: customer satisfaction, employee satisfaction, process/system refinement, and financial impact.
• Demonstrate the ability to embrace and project the values of the facility: safety, trust and respect, teamwork, partnership and service, compassion, integrity, efficiency, and financial responsibility.
• Communicate accurate and pertinent information to facilitate effective and efficient resident care.
• Provide informative written and oral correspondence to the Owner.
• Make informative, decisive decisions and inform the staff of all major changes and/or changes to policy.
• Assist in the financial and operational performance of the facility(ies).
• Apply problem solving and conflict resolution skills where needed.
• Assist in the development and implementation of the facility's annual strategic plan.
• Maintain awareness of governmental, societal, legal, environmental, and competitive factors affecting the home.
• Work to establish a group culture to enable Bee Hive Homes to function as a "whole."

Duties

The Administrator is expected to perform other position-related duties that include, but are not limited to:

Personnel

• Develop staff positions and decide when positions need to be filled.
• Assist in the development of job descriptions and performance appraisal systems.
• Complete annual and probationary performance appraisals for all resident staff.
• Recruit, select, hire, evaluate, and terminate resident personnel.
• Train and supervise resident personnel insuring each employee is trained and knowledgeable with respect to blood-borne pathogens, hazard communication, and infection control.
• Approve and implement protective infection control techniques for personnel with communicable disease, infectious wounds, or other transmittable conditions.
• Train and supervise resident personnel insuring each employee is trained and knowledgeable with respect to risk management; death, dying and the aging process; fire safety; disaster preparedness; residents' rights; grievance procedures; and medication administration.
• Schedule staff to insure safety and proper care of residents.
• Enforce personnel policies and insure consistency in decisions made.
• Plan and direct monthly employee meetings.
• Assure that each employee maintains personal cleanliness and hygiene.
• Insure each new staff member receives a full, eight-hour orientation upon hire.
• Serve as the liaison for payroll and benefit questions.
• Insure valid licensure of staff in positions where licensure is required.
• Complete employee exit interviews.

Residents

• Insure that residents' needs are met including daily activities.
• Conduct resident council meetings as needed including the preparation of the agenda and maintenance of minutes.
• Facilitate staff, resident, and family communication to resolve conflict, create a positive home environment, and to continually promote innovative resident care. Evaluate potential residents and admit and discharge residents.

Regulatory and Legal

• Administer the facility's policies and procedures and recommend changes as necessary.
• Insure compliance to policies relating to blood-borne pathogens, hazard communication, and infection control.
• Insure compliance with respect to risk management; the dying and the aging process; fire safety; disaster preparedness; residents' rights; grievance procedures; and medication administration.
• Assist during a State survey or other in-house inspection of records.
• Serve as the liaison with the State on rules and regulations.
• Correct any deficiencies that may arise.
• Relay new information and regulatory changes from State officials to the staff and Bee Hive Homes .

Financial Management

• Review monthly financial statements with the Board, explaining budget variances and highlighting both positive and negative trends.
• Take corrective action when budget concerns exist.

Marketing and Public Relations

• Act as liaison to community organizations and businesses including nursing homes, hospitals, senior centers, and retirement homes.
• Promote a positive image to residents and the community.
• Conduct marketing activities on a weekly basis to optimize occupancy within each

Facility Management

• Ensure optimal maintenance of the building, grounds, and equipment to include building engineering and housekeeping.
• Monitor and maintain household supply inventory.

Other

• Assist the House Manager and/or Assistant House Manager as needed.
• Develop professional skills and education through other higher educational and/or continuing education Annual continuing education requirements shall be no less than eight hours annually. Such continuing education shall exclude CPR and First Aid certification.
• Complete full orientation upon hire.

Job Specifications

Essential Qualifications

Education/Certification

• High school diploma or equivalent.
• One year of management experience in the elderly care field.
• Has sufficient physical, emotional, and mental capacity to carry out the requirements of the position as verified by a statement from a licensed physician or nurse practitioner upon assuming responsibilities.
• No previous felony conviction or conviction for fraud of the federal government.
• First aid certification. 21 years of age.

Skills/Abilities

• Knowledge of the assisted living care industry.
• Excellent leadership skills.
• Decisive, well-informed, decision-maker.
• Ability to communicate effectively in written and oral form.
• Capacity to work effectively with different types of people.
• Ability to work efficiently and complete projects under pressure with time constraints.
• Ability to calmly handle stressful situations. ● Demonstrate organizational capabilities.

Preferred Qualifications

• Minimum of Bachelor's degree or higher education.
• Two years of management experience in an Assisted Living Center. Well-rounded with developed outside interests.

Position Environment

This position requires the ability to manage a diverse group of individuals. Physical demands include moving furniture, light equipment and supplies, and operating office equipment. Lifting, on a regular basis, up to twenty-five pounds, is required. Occasional lifting and carrying of items up to fifty pounds is also required. Requires hearing to normal range and corrected vision. The Administrator facilitates and participates in on-site meetings held by Bee Hive Homes. The Administrator position is an exempt position under the FSLA and does require overtime in order to accomplish those duties outlined and to complete projects. Occasional stress related to multiple responsibilities.