Job Description
Job DescriptionJob Description:
Business System Analyst (Lead)
Client: City of Phoenix IT Department
Location: Phoenix, AZ (Hybrid ~60% onsite, 40% remote)
Contract: Until June 30, 2026
Work Setup: 3 days in office, 2 days remote (after onboarding)
Role Summary
Looking for a Lead Business Systems Analyst who connects business needs with IT solutions. The role focuses heavily on requirements gathering, test script creation, system testing, and UAT leadership, while coordinating between business users, developers, and QA teams.
Key Responsibilities
- Gather, analyze, and document business requirements
- Convert business needs into functional and technical specifications
- Create and execute test scripts (functional, regression, integration)
- Lead User Acceptance Testing (UAT) with business users
- Track defects and work with developers to fix issues
- Ensure testing follows QA standards and best practices
- Act as the main bridge between business and IT teams
- Lead workshops, reviews, and stakeholder discussions
Required Skills & Experience
- Bachelors degree in Business, IT, Computer Science, or related field
- 3+ years as a Business Systems Analyst
- 2+ years in a lead BSA role
- Strong experience in UAT, system testing, and QA
- Hands-on test script creation
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities
Primary Skills
- Business Systems Analysis
- Requirements Analysis & Documentation
- Lead UAT
- Testing & Quality Assurance
Flexible work from home options available.