Job Description
Job Description
NOW HIRING!! A-Line is seeking a Trucking Dispatcher to join the team working in person in Indianapolis, IN. APPLY NOW!
Title: Dispatcher
Pay Rate: $24.00 per hour
Location: Indianapolis, IN 46239
Schedule: Monday–Friday, 6:00 AM – 2:30 PM
Overtime: Required as needed
Position Overview
The Dispatcher plays a critical role in daily transportation and delivery operations, coordinating routes, drivers, and shipments to ensure timely, compliant, and efficient service. This position serves as the primary point of contact for drivers, internal teams, and customers, resolving real-time issues while maintaining accurate dispatch and shipment documentation. The Dispatcher supports safe operations, cold chain integrity, and overall workflow across gateway operations.
Reports To: Gateway Operations Supervisor and/or Manager
Function: Gateway Office Operations
Key Responsibilities
- Coordinate daily delivery routes and schedules to maximize driver efficiency
- Manage high-volume inbound and outbound communication with drivers, customer service, and internal offices
- Coordinate recovery and tender of freight at local airports
- Monitor drivers to ensure all pickup and delivery expectations are met
- Break down freight upon return to the office
- Monitor clearance status and update shipment notes for customer service and origin offices
- Ensure timely freight recovery and communicate all special pickup and delivery instructions to drivers
- Monitor and maintain cold chain compliance for airport and office-held shipments
- Assist with preparation, refurbishment, and configuration of gel packs and temperature-controlled packaging
- Ensure proper storage of shipments at airlines and within the office
- Monitor “On-Hold” shipments and update outbound flight monitoring systems
- Respond promptly to personal and group email communications
- Ensure all company policies, regulatory requirements, and standard operating procedures are followed
- Maintain training records, certifications, qualifications, and complete required testing on time
- Assist leadership team members with daily operational needs
- Report all complaints, concerns, or issues to management immediately
- Perform additional duties as assigned
- Work overtime and flexible hours as required
Required Qualifications
- High school diploma or GED
- 2–3 years of experience in a related field
- Proficient computer skills
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Strong organizational skills and attention to detail
- Sense of urgency and problem-solving mindset
- Ability to work well in a team environment
- Professional demeanor
- Ability to safely lift packages up to 75 lbs.
- Ability to work flexible schedules, including occasional afternoons, evenings, weekends, and overtime
Work Environment
- Combination office and warehouse setting based on daily operational needs
- Occasional entry into walk-in refrigeration and freezer units (thermal apparel provided)
- Temporary work inside trucks during loading and offloading of freight
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
APPLY NOW!! Dan Lupo / A-Line Staffing