Job Description
Job DescriptionWe are looking for a detail-oriented and personable Receptionist to join our team in Hampton, Virginia. This is a long-term contract position where you will play a key role in ensuring smooth front desk operations and providing exceptional customer service. If you have a strong background in managing multi-line phone systems and thrive in a dynamic environment, we'd love to hear from you.
Responsibilities:
• Greet visitors and clients warmly, ensuring a welcoming and detail-oriented atmosphere at the front desk.
• Handle incoming calls using a multi-line phone system, efficiently directing inquiries to the appropriate departments.
• Manage switchboard operations, ensuring seamless communication across 1 to 10 phone lines.
• Respond promptly to inbound calls, addressing questions and providing accurate information.
• Maintain a tidy and organized reception area, upholding the company's attention to detail.
• Assist with administrative tasks such as scheduling appointments, managing mail, and data entry.
• Collaborate with team members to ensure efficient office operations.
• Provide excellent customer service to both internal and external stakeholders.
• Monitor and restock office supplies as needed to support daily operations.
• Adhere to company policies and procedures while maintaining confidentiality of sensitive information.• Minimum of 2 years of experience in a receptionist or similar role.
• Proficiency in operating multi-line phone systems and switchboards.
• Strong verbal and written communication skills.
• Exceptional organizational abilities and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Friendly and detail-oriented demeanor with excellent customer service skills.
• Proficiency with basic office software such as Microsoft Office Suite.
• High school diploma or equivalent required; additional education is a plus.