Job Description
Title- CSR- Customer Service
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Location- Des peres MO
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Duration- 5+ Months
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Pay Range- $30-33/hr on W2
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These individuals will answer phone calls and work with users to troubleshoot basic challenges. For example, have you tried clearing your browser history and cache; Have you tried logging out and logging back in; etc.
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• A high school diploma is required; an associate degree or bachelor’s degree is preferred.
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• 3+ years of experience providing service and support to customers/clients in a professional environment.
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• A strong understanding of how to operate and troubleshoot technology.
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• Proven ability to provide exceptional customer service and experience.
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• Previous experience providing technical support is highly preferred.
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• Salesforce experience
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• Any technology education, training, or certifications
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Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
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