Job Description
PMO Analyst (Recruiting & Onboarding Specialist)
Location: Philadelphia, PA (Hybrid Role)
Position Overview
IntePros is seeking a PMO Onboarding Specialist to support our client, a leader in the health insurance industry. This role serves as the primary point of contact for managing contractor onboarding within the PMO, ensuring a seamless and professional experience for both new resources and internal teams.
Key Responsibilities
- Act as the central liaison for all PMO onboarding activities.
- Coordinate and manage onboarding tasks, including application requests, access setup, and troubleshooting.
- Communicate clearly and effectively with new resources, vendors, and internal stakeholders.
- Maintain accurate tracking of onboarding and resource data throughout the process.
- Provide and present PMO onboarding materials and guidelines to new hires.
- Ensure all new resources have the necessary tools and technical assistance to perform their roles.
- Support recruitment efforts by reviewing resumes and conducting candidate interviews.
- Partner with hiring managers and business leaders to define role requirements and onboarding needs.
- Manage the recruitment, onboarding, and training lifecycle for new PMO resources.
- Develop and deliver onboarding agendas and training schedules for the first two weeks of new hires.
- Train resources on PMO processes, project management tools, frameworks, and governance.
- Prioritize multiple work queues and meet tight deadlines while maintaining accuracy.
- Document onboarding progress, provide updates, and generate reports for leadership.
- Oversee procurement and implementation of required software for new resources.
- Continuously assess and update onboarding processes for efficiency and improvement.
Qualifications
- Bachelor’s degree required.
- 5+ years of experience in recruiting, onboarding, or related support functions.
- Proven ability to manage multiple priorities with strong attention to detail and follow-through.
- Excellent written and verbal communication skills.
- Ability to quickly understand and communicate technical concepts to non-technical audiences.
- Strong proficiency with Microsoft Office Suite (Word, Excel, Teams, PowerPoint).
- Highly organized, resourceful, and customer-service oriented.
- Demonstrated success working in a fast-paced, deadline-driven environment.