Manufacturing Engineer (Quality)

Job Description

Job Description
We are seeking a motivated and detail-oriented professional to join our team, supporting product quality, engineering services, and continuous improvement initiatives within an industrial environment.
Required Education & Experience

• Bachelor’s degree preferred; Associate degree accepted
• 2-4 years of relevant professional experience (internships do not count)
• Prior experience in roles such as Product Support Consultant or Product Support Service Engineer
• MSHA certification required for mine site visits (training and certification will be provided by Caterpillar)

Core Competencies

• Strong problem-solving abilities
• Customer-focused mindset
• Solid technical aptitude and understanding

Technical Qualifications

• Experience in project management
• Background supporting technology in industrial or production environments
• Product support experience (field experience preferred; mining experience highly desirable)
• Ability to gather, analyze, and synthesize data from multiple sources and stakeholders
• Basic proficiency in reading and interpreting blueprints, schematics, and technical documentation
• Familiarity with engineering software tools, including Computer-Aided Design (CAD)

Preferred Soft Skills

• Excellent communication skills
• Strong problem-solving capabilities
• Relationship management and collaboration
• Commitment to service excellence
• Consulting mindset with a proactive approach
• Customer-focused attitude

Key Responsibilities

• Research, test, and evaluate product design, functionality, and maintenance processes
• Develop and maintain quality standards and procedures
• Interpret blueprints and technical drawings to support engineering and quality efforts
• Assess product integrity and ensure compliance with established standards
• Design sampling procedures and develop documentation for quality and reliability reporting
• Establish programs to evaluate the accuracy and precision of production and testing equipment
• Create training materials and conduct quality control training sessions across various domains (e.g., process control, product evaluation, reliability, R&D)
• Support continuous improvement initiatives for MineStar Technologies offerings
• Provide product support and service engineering, including validation activities
• Investigate, troubleshoot, and resolve technical and application issues
• Manage projects and maintain strong relationships with internal and external stakeholders
• Analyze and resolve production defects and quality issues
• Provide support to external customers
• Troubleshoot and resolve both software and hardware-related issues