Job Description
Job DescriptionBenefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free uniforms
Administrative professionals are you looking to turn your customer service background and engaging personality into a challenging and rewarding career? Join our team at Ace Handyman Services in Missoula!
Were proud to be part of this community. As a locally owned and independently operated franchise backed by a national leader in home improvement and repair, we get to serve our Missoula neighbors every day helping them love where they live. As we continue to grow, were looking for a highly organized, people-first candidate to join us as an Office Manager and help keep our daily operations running smoothly.
In this role, youll be the friendly, knowledgeable voice our customers hear when they call educating them on the services and solutions we provide. No construction experience required! Youll also play a key role in managing our craftsmens daily schedules, matching the right person to the right job, and ensuring every customer has a great experience from first call to finished project.
This is a real opportunity to grow into a leadership role with a company that still feels like family. If youre someone who loves solving problems, connecting with people, and making a difference in your community, wed love to meet you.
Heres What We Offer
Salaried position: $20$30/hour
Full-time, 40 hours per week Monday through Friday, 8:00am4:30pm, weekends off
Paid vacation
Performance bonuses
Training and onboarding provided
Advancement and growth opportunities
The tight-knit feel of a local business with the support of a national brand
Job Responsibilities
As our Office Manager, youll handle inbound and outbound customer calls, manage scheduling for multiple craftsmen, and keep daily operations organized and efficient. Specifically, you will:
Respond to job leads promptly and professionally
Coordinate schedules and material ordering for craftsmen and projects
Utilize dispatching and schedule management software
Return customer calls and follow up with past customers
Perform general paperwork and filing duties
Help solve operational logistics to ensure a smooth customer experience
Job Requirements
Were looking for someone who is highly organized, detail-oriented, and genuinely enjoys helping people. You should be comfortable on the phone, quick on your feet, and able to juggle multiple priorities without missing a beat.
Specific qualifications include:
High school diploma or GED
35 years of administrative, scheduling, or office experience
Comfortable with sales and customer education
Strong communication skills written and verbal
Tech-savvy and adaptable to new software
Great multitasking and prioritization skills
QuickBooks Online or accounting knowledge, a plus
ServiceTitan experience, a major plus
Be part of something local. Build something lasting.
If this sounds like the career move youve been looking for, we want to hear from you. Apply today and come grow with us right here in Missoula!
Apply now!