Job Description
Job Description
Job Title: Lab Technician – PC / IT Support
Location: Boise, ID (Onsite)
Pay Rate: $25–$28 per hour (based on experience)
Job Type: Contract-to-hire (6 months with potential for extension or conversion)
Schedule:
Monday–Friday, 40 hours per week
First shift with flexible start time between 7:00 AM – 9:00 AM
Overview:
This hands-on technical support role operates within an engineering lab environment supporting a team of approximately 60–70 engineers. You will be part of a small technician team responsible for preparing, deploying, maintaining, and troubleshooting pre-release systems used for engineering validation. This position blends desk-based coordination with physical, hands-on lab work and is best suited for someone with a strong technical foundation and a practical, problem-solving mindset.
Responsibilities:
- Receive, build, configure, and deploy pre-release PC systems from vendors
- Prepare systems for use in engineering validation environments
- Support engineers and validation teams with hardware and software troubleshooting
- Manage systems throughout their lifecycle, including intake, deployment, maintenance, and troubleshooting
- Perform lab operations tasks such as equipment setup, system relocation, and inventory tracking
- Maintain accurate documentation of systems, assets, and activities
- Ensure compliance with lab safety, ESD, calibration, and maintenance standards
- Handle physical tasks including unpacking shipments, moving equipment, and organizing lab storage
Qualifications:
- Experience as a PC Technician, IT Support Technician, Lab Technician, or similar technical support role preferred
- Strong knowledge of PC hardware, including building, configuring, and troubleshooting systems
- Basic understanding of IT concepts, including software and networking fundamentals
- Mechanical aptitude and comfort working with delicate hardware and specialized equipment
- Strong attention to detail and ability to follow established processes
- Ability to adapt quickly and reprioritize tasks in a fast-paced environment
- Comfortable working in a dynamic, hands-on lab setting
Ideal Backgrounds:
- PC Technician
- IT Support Technician
- Lab Technician (engineering or hardware-focused)
- Electronics or hardware support roles
- Candidates with a combination of the above experience are highly preferred
Additional Information:
- This role supports a Compatibility & Customer Enablement function within a global engineering lab environment
- This is a “jack-of-all-trades” technical role requiring both independent work and collaboration within a team environment
- Initial interviews will be conducted via Zoom, with possible onsite follow-up for local candidates