Office Assistant

Job Description

Job Description

EMPLOYMENT OPPORTUNITY

OFFICE ASSISTANT

PART-TIME | On-Site | $24.00 / HOUREmmitsburg, Maryland
Application DeadlineNovember 18, 2026

Each year, the National Fallen Firefighters Foundation (NFFF) honors the men and women who have made the ultimate sacrifice in the line of duty and provides compassionate support to their families. Through its national reach, the Foundation honors nearly 200 fallen firefighters annually while supporting the fire service community.

The Foundation is seeking a dependable, organized, and personable Office Assistant to support daily operations and provide administrative assistance across multiple divisions. As a key point of contact, this individual will help create a welcoming and professional environment for visitors, guests, and colleagues while supporting the Foundation's mission and activities.

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POSITION SUMMARY

The Office Assistant provides essential administrative and operational support to the National Fallen Firefighters Foundation helping ensure the smooth day-to-day functioning of the Emmitsburg, MD, office. Responsibilities include assisting office staff, supporting Foundation store sales and inventory, coordinating activities related to Memorial Park, and maintaining a welcoming and professional environment for visitors and team members. The position requires strong organizational skills, attention to detail, professionalism, and the ability to manage multiple responsibilities effectively.

This position supports the Foundation's meaningful mission of honoring our nation's fallen firefighters and caring for their families. Through dependable support and a welcoming presence, the Office Assistant contributes to advancing the Foundation's work with dignity and respect.

This is a part-time, in-office position based in Emmitsburg, Maryland, with a minimum commitment of 20 hours per week. Additional hours may be available based on organizational need.

RESPONSIBILITIES

Office Administration:

• Serve as the first point of contact, creating a welcoming and professional first impression for visitors, callers, and guests.
• Greet visitors, answer and direct calls, and manage incoming/outgoing mail.
• Coordinate appointments and maintain adequate office supplies to support daily operations.
• Provide general administrative support to all divisions.

Memorial Park & Walk of Honor:

• Coordinate administrative activities, participant inquiries, and Walk of Honor purchases.
• Support certificate preparation, brick orders, and installation scheduling.
• Assist with planning and coordinating on-campus events.
• Conduct tours of the Chapel and Memorial grounds.

Foundation Store Operations:

• Support daily store operations, customer service, and sales transactions.
• Assist customers, maintain merchandise displays, and ensure a clean, organized store.
• Provide additional store staffing during State Weekend.

Memorial Weekend Event

• Participate in the Annual National Fallen Firefighters Memorial Weekend in Emmitsburg, MD.

Additional Responsibilities:

• Recommend and implement improvements to administrative procedures and daily office operations to support efficiency and effectiveness.

PERFORMANCE EXPECTATIONS

Success in this role will be measured by the Office Assistant’s ability to provide dependable administrative and operational support, maintain organized office operations, assist with Foundation store sales and inventory, and support Memorial Park activities. Additional measures include professionalism, attention to detail, responsiveness, and the ability to create a welcoming environment for visitors, staff, and families.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent.
• Basic proficiency in Microsoft Word, Excel, and Outlook.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to perform routine administrative and clerical duties.
• Excellent customer service skills.
• Dependable, punctual, and able to work the agreed-upon part-time, on-site schedule.

Preferred:

• Previous experience in office administration or clerical work.
• Experience with data entry and document management.
• Experience answering phone calls and handling customer inquiries.

COMPENSATION AND BENEFITS

• Salary Range: $24.00 hour
• On-site position: Office in Emmitsburg, MD
• 401(k) with employer match
• Generous paid time off
• Educational Assistance

HOW TO APPLY:

Applications are accepted through 11:59 PM ET on November 18, 2026. Reviews begin immediately upon receipt.

Please submit the following materials via our online application portal:

• Resume highlighting relevant work experience
• Cover Letter describing your interest in this role and your relevant experience.
• References: one personal and two to three professional

Apply at: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment…

The decision process will be comparative and include the following steps:

• Review of submitted documents
• Phone screening interview
• Virtual interview(s)
• Reference checks
• Successful background check

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The National Fallen Firefighters Foundation is an equal opportunity employer. We are committed to building a team that reflects the communities we serve.

Learn more about how we impact firefighters and fire hero families at www.firehero.org.