Job Description
Job Description
Patient Care Coordinator - Lexington Ky - Two Locations
Are you passionate about creating positive experiences and ready to make a difference in people’s lives? We’re dedicated to offering exceptional care and fostering a supportive and empowering work culture. Join us as a Patient Care Coordinator and be the welcoming face of our practice!
Why Work with Us?
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A culture that values collaboration and growth
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A chance to make a genuine impact on patient experiences
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Opportunities to be involved in local marketing and community outreach
What You’ll Do:
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Greet patients warmly, assist with appointments, and support the Hearing Care Professional
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Manage schedules, ensure follow-up calls, and track patient appointments
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Assist in developing new patient referrals and community partnerships
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Maintain organized, accurate clinic documentation for compliance
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Handle payment processing, verify eligibility, and keep a welcoming office environment
Who You Are:
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Customer-Focused: You excel at creating memorable patient experiences
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Team-Oriented: You bring an enthusiastic and positive approach
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Self-Motivated: You’re organized, proactive, and a quick problem-solver
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Experience Required: 2 years in office administration, sales, or customer service preferred; high school diploma or equivalent required
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Tech-Savvy: Comfortable with MS Office
We’re an Equal Opportunity Employer and welcome all applicants.