Optical Receptionist Texas State Optical Champions

Job Description

Job DescriptionWe are located at 5774 Cypress Creek Parkway, Houston, Texas 77069 - Please consider your commute time prior to applying for the job. Our hours of operation are Monday - Friday, 9:00 am - 6:00 pm and Saturday 9:00 am - 1:00 pm. We are only considering applicants that are fully available during these operational times and are flexible with their schedule. You will have Sunday plus an additional day off during the week and will not be two consecutive days together.

We are seeking a bright and charming individual to manage our front desk daily and perform various administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company, providing essential support across the organization in a fast paced environment. Your responsibilities include welcoming guests, coordinating front-desk activities, authorizing insurance, confirming and making appointments, redirecting phone calls, checking out patients after their visits, and ensuring compliance with HIPAA regulations.

To excel in this role, you should have a pleasant personality, be highly detail-oriented, and possess excellent multitasking and stress management skills. The ability to handle emergencies effectively while streamlining office operations is crucial. Ultimately, our Receptionist ensures the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk, ensuring every patient is identified and checked in properly
• Update calendars and schedule appointments
• Perform clerical receptionist duties such as filing, photocopying, transcribing, and faxing
• Check out patients after their visit, ensuring all paperwork is completed and appointments are scheduled
• Ensure compliance with HIPAA regulations in all interactions and handling of patient information
• Obtain accurate information from patients and input it into the system

Skills:

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Knowledge of Compulink EHR or other medical records system
• Able to verify and interpret vision and medical insurances
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Professional, positive attitude and appearance
• Solid written and verbal communication skills
• Detail-oriented with strong organizational skills
• Ability to be resourceful and proactive when issues arise
• Excellent multitasking and time-management skills, with the ability to prioritize tasks
• Knowledge of Electronic Health Records (EHR) systems
• Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
• Flexible and able to adapt to changing priorities and tasks
• Strong team player with a collaborative mindset
• Bilingual is a plus

Experience:

• Reception customer service: 1 year (Preferred)
• Must have some optical experience

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Employee discounts
• Commissions and bonuses

Schedule: Our office hours are Monday - Friday, 9:00 am - 6:00 pm and Saturday 9:00 am - 1:00 pm. We are closed on Sunday and you will have an additional day off during the week based upon the needs of the practice. Those who are not available during these work times will not be considered for our position.
Work Location:
In person: 5774 FM 1960W, Houston, TX 77069
Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 32-38 per week

Benefits:

401(k)
Employee discount
Health insurance
Paid time off

Schedule:
6-8 hour shift
Day shift
Every Saturday Availility (Required)
No nights
Experience:

Optical/Medical Office: 2 year (Required)

Ability to Commute: Must be willing to commute to 5774 FM 1960W, Houston, TX 77069, please consider distance and drive time prior to applying for our position.