Job Description
Job Description
Join Doug Neil Insurance Agency, a trusted name in the insurance sector located in Clifton Park, New York. We are looking for a dynamic and friendly Receptionist to be the welcoming face of our company. In this full-time, on-site role, you will be instrumental in creating an inviting atmosphere for our valued clients and staff. Youll handle day-to-day administrative tasks, while continuously promoting a positive client experience. Our office prides itself on fostering a welcoming and supportive environment where team members can achieve growth and success. We believe in recognizing effort and offering opportunities for professional development, making Doug Neil Insurance Agency not just a job, but a career. If you're ready to bring your exceptional organizational and communication skills to a vibrant workplace, we want to hear from you. Elevate your career and grow with us in an environment that celebrates positivity and fosters a team-oriented culture.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Mon-Fri Schedule
Responsibilities
Front Desk Management: Act as the first point of contact for clients, welcoming them with a warm and friendly demeanor.
Communication: Answer and direct phone calls to the appropriate department, ensuring messages are delivered accurately and promptly.
Client Assistance: Assist clients with basic inquiries related to insurance products and services, providing detailed information and guidance.
Scheduling: Manage appointment scheduling for the team, ensuring efficient use of time and resources.
Administrative Support: Perform various clerical duties such as filing, photocopying, and maintaining office supplies inventory.
Data Entry: Accurately input and update customer and policy information in the system.
Team Collaboration: Work closely with the insurance sales team to ensure a seamless experience for clients.
Requirements
Education: A high school diploma or equivalent is required.
Experience: Previous experience in a receptionist or customer service role is preferred.
Communication Skills: Excellent verbal and written communication abilities.
Customer Service: Strong customer service skills with a friendly and welcoming demeanor.
Organization: Exceptional organizational and multitasking capabilities.
Technical Skills: Proficiency in using office software such as Microsoft Office Suite and familiarity with office equipment.
Detail-Oriented: Keen attention to detail and ability to manage multiple tasks efficiently.
Professionalism: Maintain a high level of professionalism and confidentiality.