Job Description
Job Description
A manufacturing company known for its smart technologies is currently looking for Customer Support Agents who can provide a high level of support for their customers and maintain customer satisfaction.
- Long-Term Temporary status, with a possibility of Temp to Hire in the future
- $20 - $22 / hour
Requirements of the Customer Support Agent:
- Bachelor’s Degree preferred but not required
- Spanish bilingual language ability is a big plus
- 1 – 2 years of customer support experience with phones, emails, online chats
- Excellent collaboration and communication skills (verbal/written)
- Experience operating on Zendesk, Gorgias, and other CRM platforms is a big plus
- Strong problem-solving and time management skills
- Ambitious and thrives in a fast-paced environment
- Tech and computer savvy
- Desire to jumpstart a career with a reputable company
Responsibilities of the Customer Support Agent:
- Provide high-level support and information to customers via phone, email, and online chat
- Maintaining overall customer satisfaction and brand loyalty
- General administrative office support to include data entry and filing duties
- Provide order support for orders placed online and products purchased in partner retail stores
- Troubleshoot product issues
- Assist customers with any and all questions they may have
Employment Type: Long-Term Temp, possibility of Temp-to-Hire
Location: Torrance, CA
Schedule: Monday – Friday from 8:00am – 5:00pm
Company DescriptionFor over twenty years, TriCom Quest has been a leader in the employment consultant industry, providing staffing services for both employers and job seekers, at virtually every level - from entry to executive. Our service spans the United States, providing placements for a broad range of companies, including those headquartered in the Pacific Rim with satellite offices within the United States. Yet what makes us stand out from the employment "crowd" is our service. Whether you're hiring employees or in search of a job, TriCom Quest is committed to quality service, from the very first handshake to placement, and beyond.
Company Description
For over twenty years, TriCom Quest has been a leader in the employment consultant industry, providing staffing services for both employers and job seekers, at virtually every level - from entry to executive. Our service spans the United States, providing placements for a broad range of companies, including those headquartered in the Pacific Rim with satellite offices within the United States. Yet what makes us stand out from the employment "crowd" is our service. Whether you're hiring employees or in search of a job, TriCom Quest is committed to quality service, from the very first handshake to placement, and beyond.