Job Description
Job Description
Description
The customer service analyst will be assigned to 1 key account and will be responsible for managing excel reports that need to be generated to the customer weekly on reporting the customer asks for. This will require email communication, advanced excel skills and a great level of detail.
-Gathering data from various legacy systems and departments
-Organizing the data into pivot tables and charts
-Presenting the information to the customer on a monthly basis
-Intermediate to advanced Excel skills, including working with large datasets, creating pivot tables and charts
-Potentially editing macros in an existing Excel-based sales order entry form
Skills & Qualifications
Must Haves:
- advanced excel skills; pivot tables and v-lookups
- customer service skills; account management and email communication
- high school diploma
- must take advanced excel test and get 90% or higher
Nice Haves:
- Data analyst experience
- Excel Macros
Soft Skills:
- communication skills, verbal and written
- detail oriented
- team oriented
Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Mount Prospect,IL.
Application Deadline
This position is anticipated to close on May 10, 2025.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.