Job Description
Job DescriptionDescription:
We are seeking a dynamic and experienced Human Resources Director to lead our HR function with a unique blend of strategic leadership and hands-on execution. This role will shape and drive our talent strategy while overseeing the day-to-day Human Resources operations in collaboration with the broader HR team. The ideal candidate brings a ‘builder’s mindset’, combining big-picture thinking with a roll-up-your sleeves approach to execution.
Primary Responsibilities:
- Build and lead the HR team – define the structure and key roles within the HR function; mentor and develop team members to support professional growth, strengthen capabilities, and ensure operational excellence
- Collaborate with senior leadership to understand the organizations goals and strategy and align the Human Resources function to support these objectives – develop and manage a comprehensive HR roadmap to support the execution of the Company’s strategic vision
- Architect and implement a scalable talent management system, including title structures, job leveling, succession planning, performance reviews, and training programs
- Design and oversee the recruiting and hiring process, partnering with local offices and hiring managers; support job profiling, pipeline building, and onboarding; provide structured inputs —such as employee reviews, job responsibilities, and organizational context —to support semi-annual Compensation Committee meetings focused on promotion, hiring, and compensation
- Champion a strong, high-performing company culture, leveraging employee surveys and action planning, with success measured and tracked through an Employee Net Promoter Score (eNPS)
- Champion data quality and usage across systems like Paylocity, BOX, and others; develop KPIs and dashboards to track HR performance and workforce health
- Develop and deliver weekly, monthly, and quarterly reports summarizing HR activities, performance against KPIs, progress on key initiatives, and any critical issues or risks requiring executive attention
- Oversee the administration of human resources programs including, but not limited to: benefits, compensation, and leave; disciplinary matters, disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Serve as the senior escalation point for sensitive or complex employee issues, investigations and performance matters
- Monitor and ensure the organization’s compliance with federal, state and local employment laws and regulations, and recommended best practices; plan, lead, develop, modify, coordinate and implement policies, processes, practices and trainings to ensure compliance
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources and talent management, and employment law
- Manage third-party HR vendors and partners to ensure service quality, cost-effectiveness, and alignment with organizational goals; hold vendors accountable for delivering expected results and performance standards
- Perform ad-hoc tasks, support cross-functional teams, and other duties as assigned
Key Outcomes:
- Build and mentor a high-performing Human Resources team and function
- Ensure all employee documents are properly stored and categorized, and all employee data in the HRIS is complete, accurate, and aligned to support the HR function and Company
- Review and refine, as needed, employee document templates (i.e. offer letters, Employment Agreements, etc.); identify and address any gaps, inconsistencies, or risks
- Establish reliable HR data reporting systems and KPIs for reporting
- Design, implement, and maintain a comprehensive talent management platform
- Develop and implement recruiting, hiring, and onboarding processes and procedures to support the Company’s organic and acquisition growth strategies
- Implement and rollout BBG’s PTO tracking policy
- Ensure compliance with all employment regulations and complete remediation plans, as needed
Unique Attributes:
- PE-backed company
- Fast-paced, small-team setting
- Reports directly to the Chief Financial Officer
- Highly visible and critical role
- Key contributor to strategic initiatives
- Competitive compensation and benefits
- Good company culture and casual work environment
Requirements:
Required Qualifications:
- Bachelor's degree in Human Resources
- SHRM-S or SPHR Certified Professional
- 7+ years of progressive Human Resources leadership experience
- Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and HRIS software
- Excellent communication, written and verbal, and analytical skills
- Exceptional interpersonal skills, high emotional intelligence
- Strong organizational skills, attention to detail, and desire to learn
- Proven supervisory and leadership skills
- Ability to adapt to the needs of the organization and employees
- Demonstrated experience collaborating cross-functionally
- Proactive and strategic mind-set
- Results driven; demonstrated ability to multi-task and meet deadlines
- Thorough knowledge of employment-related laws and regulations
- Mature and professional candidate with a strong work ethic
Preferred Qualifications:
- Master’s Degree
- Experience with Paylocity HCM
- Prior experience working in a PE-backed environment and/or professional services firm, ideally in a growing, multi-site organization with +500 employees
- Acquisition and integration experience