Job Description
Job Description
Pinebrook Animal Hospital is seeking an outgoing? Client Service Representative?to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.
This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4/10 schedule and availability needed Monday-Friday.
Full-time benefits and compensation**:
- Compensation: $16-20 per hour, for each hour worked*
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
Minimum qualifications and skill set:
- 1+ years of client service experience
- Previous veterinary experience is highly desired
- Proficiency in the following skills:
- Customer service and client communication
- Prioritizing and managing multiple responsibilities in a fast-paced environment
- Working independently and as part of a team
- Reliability and punctuality
- Adapting to feedback and being coachable
At Pinebrook Animal Hospital, support staff are valued team members who help ensure a smooth, positive experience for both clients and patients. Located in scenic Park City, our AAHA-accredited and Fear Free certified hospital provides top-tier small animal care in a warm, boutique-style setting. Whether you’re greeting clients, assisting in exams, or supporting behind the scenes, you’ll be part of a collaborative and friendly team that values compassion, attention to detail, and personal growth. We’re proud of our strong community reputation and our commitment to creating a positive, low-stress environment for both pets and people.
*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.