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Business Operation Manager

Ella Homes
locationAnaheim, CA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

WE'RE HIRING: OPERATIONS EXECUTIVE – SHORT-TERM RENTALS (AIRBNB)

Ella Homes is a rapidly growing property management company specializing in Airbnb, short-term rentals, mid-term rentals, insurance housing, and corporate relocation housing throughout Southern California over 9 years.

Website: www.ellahomes.co

We are seeking an experienced and highly motivated Operations Executive to help oversee and scale our growing portfolio of properties.
This is a leadership position for someone who thrives in a fast-paced environment, takes ownership, solves problems proactively, and is excited to help grow a dynamic business.
Compensation: Up to $75,000 per year (based on experience)
Location: Hybrid Position – Must Reside in Los Angeles County or Orange County, California
Languages Required: Fluent in both English and Vietnamese (spoken and written)

Responsibilities

  • Oversee day-to-day operations across multiple Airbnb and rental properties
  • Manage and support remote team members, cleaners, vendors, and maintenance personnel
  • Ensure exceptional guest and homeowner experiences
  • Improve systems, workflows, and operational efficiency
  • Coordinate property setups, inspections, and ongoing operations
  • Monitor performance metrics and help drive company growth
  • Handle urgent issues and make sound decisions under pressure
  • Travel to properties throughout Los Angeles and Orange County as needed


Requirements
Required:

  • Minimum 1 years of Operations Management or Operations Executive experience
  • Experience in Airbnb, Short-Term Rentals (STR), Mid-Term Rentals (MTR), Hospitality, Property Management, or Real Estate
  • Fluent in both English and Vietnamese
  • Strong leadership, communication, and problem-solving skills
  • Highly organized with strong attention to detail
  • Ability to manage multiple projects and priorities simultaneously
  • Reliable transportation and willingness to visit properties when needed

Ideal Candidate:

  • Strong understanding of Airbnb and the vacation rental industry
  • Takes ownership and accountability
  • Comfortable working independently without constant supervision
  • Flexible and adaptable in a fast-moving environment
  • Solutions-oriented and proactive
  • Growth-minded and eager to help build something bigger


Important
This is NOT a traditional "clock in, clock out" position.
We are looking for someone who is flexible, responsive, and committed to getting the job done. While the schedule offers flexibility and work-from-home opportunities, the role requires ownership, initiative, and availability when operational issues arise.
If you are looking for a strict 9-to-5 job, this position may not be the right fit.

To Apply
Please send:

  • Your resume
  • A brief introduction about yourself
  • A summary of your relevant Airbnb, STR/MTR, hospitality, property management, or operations experience

    Applications without relevant Airbnb, STR/MTR, hospitality, property management, or operations experience will not be considered. (edited)
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