Job Description
Job Description
FLSA Status: Exempt
About Jamco: Our mission is to demonstrate industry leading integrity as we deliver innovative and sustainable aerospace solutions. As a premier supplier of interior aircraft engineering services & products for over 70 years, our people, reputation, and partnerships remain top of mind in all we do.
Summary
We are seeking an experienced, exceptionally proactive, and highly adaptable Executive Assistant to support our senior executive team in a fast-paced, international environment. This role is critical to the smooth operation of our leadership group, ensuring priorities are aligned, travel is seamless, and decisions are supported by timely information. The ideal candidate thrives in high-pressure environments, can juggle multiple competing priorities across time zones, and acts as a strategic partner to the executive team.
Qualifications
All employees are expected to demonstrate professional curiosity and maintain high standards of quality work committed to delivering timely results.
The criteria listed below outline the required and preferred skills necessary to be successful in this role. Employees must be able to accomplish key duties to satisfaction. Reasonable accommodations for individuals with disabilities may be available to assist in performing essential job responsibilities.
Education and/or Experience
- Bachelor's degree preferred, though equivalent experience is valued
- 5+ years of executive support experience required
- At least 2 years supporting C-level executives in international environments
- Experience coordinating across multiple countries and time zones on a weekly basis
Technical Competencies
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Demonstrated mastery of Google Workspace (Gmail, Calendar, Drive, Docs, Sheets) or similar software.
- Experience with collaboration tools including Slack, Notion, and Zoom
- Proficiency in document formatting and presentation preparation
- Experience with travel booking systems and international travel coordination
Communication Skills
- Excellent interpersonal, written, and verbal communication skills
- Ability to build relationships across cultures and organizational levels
- Comfortable navigating ambiguity and high-level stakeholder interactions
- Professional polish in all communications and interactions
- Ability to serve as liaison between executives and global stakeholders
Reasoning Ability
- Exercises strong situational awareness, judgment, and discretion
- Prioritizes ruthlessly and filters requests to protect executive time
- Acts as strategic partner and contributes to decision-making discussions
- Identifies process improvements to streamline executive workflows
- Anticipates executive needs and ensures preparation and information flow
Skills & Competencies
- Flawless attention to detail, especially under tight deadlines
- Proven ability to handle confidential and sensitive information with integrity
- Ability to manage complex, multi-time-zone calendars with competing priorities
- Strong organizational intelligence and project coordination capabilities
- Flexibility to respond outside standard business hours during critical periods
Work Environment & Physical Expectations
Mainly situated in a standard office setting where noise levels are low, this role may require time spent in manufacturing areas which have varying degrees of noise levels. Physical expectations include:
- Ability to sit and work at computer for extended periods
- Occasional lifting of materials up to 25 pounds
- Availability for after-hours support during travel or emergencies
- Flexibility to work across international time zones as needed
Key Responsibilities
Executive Support
- Manage complex, multi-time-zone calendars with dynamic and competing priorities
- Oversee executive inboxes, prioritizing messages and drafting responses as needed
- Anticipate executive needs and ensure they are prepared and informed at all times
Meeting & Communication Management
- Prepare agendas, briefing materials, and follow-up items for high-level internal and external meetings
- Serve as a liaison between executives and global stakeholders, maintaining confidentiality and professionalism
- Track action items and ensure timely completion
Travel Planning & Logistics
- Coordinate intricate international travel with multiple legs and last-minute changes
- Ensure real-time availability for after-hours support during travel or emergencies
- Prepare travel packs and align logistics with meeting and strategic priorities
Project & Workflow Coordination
- Support cross-functional initiatives by helping organize meetings, track deliverables, and keep projects on schedule
- Identify process improvements to streamline executive workflows
Document & Presentation Preparation
- Review, edit, and format key documents, presentations, and proposals for executive audiences
- Ensure quality, tone, and strategic alignment across materials
Benefits & Perks
- Medical Coverage
- Dental & Vision Reimbursement Plan
- Employer Paid Basic Life, AD&D, Long-Term Disability, & Short-Term Disability
- Voluntary Life Insurance for Employee and Dependents (conversion options available)
- 401(k) Retirement Savings Plan w/ Employer Matching
- Employee Assistance Program
- Flexible Spending Accounts (DCAP & FSA)
- Pet Insurance
- Tuition Reimbursement
- Free Parking & Free Coffee
- Employee Recognition Program
- Gym/Wellness Reimbursement
- Professional Development & Training Opportunities
- Paid Time Off (PTO) & Sick Leave w/ Additional Leave Allowances including:
- Paid Company Holidays
- Bereavement Leave
- Family and Medical Leave
- Paid Parental Leave (40 Hours)
- Jury Duty & Witness Subpoena Leave
- Pregnancy Leave
- Wedding Leave
- Military Leave
Employment at Jamco America requires passing a pre-employment drug screen and a criminal background check. Employees may be subject to additional screenings (e.g., clean driving record) based on job requirements.
All Jamco America employees are expected to operate in accordance with our Code of Conduct.