Job Description
Job DescriptionAbout Us:
Chestnut Hill Allergy & Asthma is a patient-centered specialty practice committed to providing high-quality, compassionate care for individuals with allergies, asthma, and immunologic conditions. We pride ourselves on delivering personalized service in a supportive and professional environment.
Position Overview:
We are seeking a detail-oriented and experienced Medical Receptionist to join our front desk team. The ideal candidate will have a strong background in customer service and insurance eligibility verification, and will play a key role in ensuring a smooth, efficient experience for our patients.
Location: 8200 Flourtown Avenue, Suite 4, Wyndmoor, PA 19038
Full-Time: Monday-Friday
Key Responsibilities:
- Greet and check in patients in a warm and professional manner
- Answer and direct incoming phone calls and patient inquiries
- Verify insurance eligibility and benefits prior to appointments
- Process and follow up on prior authorizations for medications, procedures, and testing
- Collect co-pays and patient balances; post payments accurately
- Schedule and confirm patient appointments
- Maintain accurate patient records in the electronic medical record (EMR) system
- Communicate effectively with providers, clinical staff, and insurance companies
- Perform general administrative tasks including faxing, scanning, and filing
Requirements:
- Minimum 2 year of experience working in a medical office setting
- Hands-on experience with insurance eligibility verification and prior authorizations is required
- Strong understanding of insurance plans, terminology, and workflows
- Familiarity with EMR systems (eClinicalWorks a plus)
- Excellent interpersonal and communication skills
- Dependable, organized, and able to multitask in a fast-paced environment
- High school diploma or equivalent
Preferred Qualifications:
- Experience in allergy, asthma, or immunology practices