Job Description
Job DescriptionSalary: $65,000 - $75,000
Walker Tape is hiring a E-Commerce Analyst to join our team!
A Bit About Walker Tape
Walker Tape is the industry leader in tapes and adhesives for hair replacement systems. Our company creates and customizes tapes and adhesives for just about any industry, particularly beauty.
Walker Tape was started in 1985, and we havent taken a break yet. Even though we've grown a lot in the last few years, we're committed to maintaining a close-knit team culture.
Walker Tape is an equal opportunity employer. We believe that diversity is an asset, and that diverse backgrounds, beliefs, and experiences are crucial to our success. Our goal is to develop a team of hardworking, sharp, and diverse individuals.
How Youll Fit In
We strive to make working at Walker Tape an awesome experience. Our team is full of exceptional individuals who we genuinely value. Heres how we operate:
Take Time Off
Once youre hired, youll receive 44 hours of paid time off. After your six-month anniversary, youll earn an additional 60 hours of PTO. Our PTO schedule is based on years of service, meaning as you stay with the company, you'll be allotted more PTO each year. We want you to be able to get out and do fun stuff!
Keep Learning
We want to help you grow and flourish! Well send you to conferences, trainings, and buy you books to help you learn something new.
Benefits
Walker Tape covers 90% of the premiums for yourmedical,vision, anddentalinsurance.
We also cover 100% of the premium for a $50,000life insurance policyfor you, and $10,000 for your spouse and each of your dependents! Walker Tape also offers the following employee-paid benefits:
- Voluntary Life Insurance
- Short Term Disability Insurance
- Critical Illness Insurance
- Accident Insurance
Walker Tape also provides a generous401(k) retirement planwith employer contributions, no match required!
Bonus Opportunities
There are opportunities for bonuses. Youll be in on that from day one. When Walker Tape wins, so do you.
Job Summary
The E-Commerce & Brand Protection Manager safeguards Walker Tapes brands across global marketplaces while managing official storefronts and optimizing product listings. This role monitors for counterfeit activity, enforces IP rights, and ensures brand and pricing compliance. Working closely with marketing, operations, legal, and customer service, the manager drives e-commerce growth and maintains a consistent, trusted brand presence online.
Responsibilities
Brand Protection
- Monitor global ecommerce platforms (Amazon, Walmart, Alibaba, AliExpress, SHEIN, Flipkart, Mercado Libre, etc.) for counterfeit or unauthorized listings.
- File and track takedown requests using each platforms Brand Registry or IP enforcement programs.
- Develop internal systems and reporting for tracking counterfeit activity by region and product.
- Collaborate with legal counsel to protect trademarks, copyrights, and brand integrity.
- Communicate with distributors and partners to ensure legitimate listings are protected and unauthorized ones are removed.
- Educate internal teams on counterfeit awareness and brand protection best practices.
Marketplace Management
- Establish official Walker Tape and Fearless Tape storefronts on approved platforms (Amazon, Walmart, etc.).
- Create and optimize product listings including descriptions, imagery, SEO, and A+ content.
- Manage authorized reseller relationships and ensure pricing, content, and inventory accuracy.
- Analyze sales, traffic, and customer feedback across platforms to identify opportunities for growth.
- Coordinate with marketing, operations, and customer service to ensure a consistent brand experience.
- Implement tools and dashboards for tracking performance and brand compliance across marketplaces.
Qualifications and Skills
- 35+ years of experience managing ecommerce marketplaces or brand protection programs.
- Deep understanding of marketplace platforms (Amazon Seller Central, Alibaba, Walmart, etc.).
- Experience filing IP complaints and takedown requests.
- Knowledge of MAP (Minimum Advertised Price) policy management and reseller compliance.
- Strong analytical and organizational skills; ability to manage global programs.
- Excellent communication and negotiation skills.
- Experience with ecommerce tools (Helium 10, ChannelAdvisor, Red Points, or similar) is a plus.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Walker Tape is an equal employment opportunity employer that participates in the E-Verify program as required by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Background checks and/or drug screening will be required upon hire.