Job Description
Job Description
Who We Are
Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of parenthood you don’t usually see on the ’gram with honest and raw messaging to provide the answers to questions they didn’t even know they had. And, we’re just getting started.
How You Will Make an Impact
Frida is looking for a Receptionist to represent Frida daily by creating a positive experience for all guests and employees. The right candidate will be responsible for greeting clients, vendors, and visitors - you will be the welcoming face of Frida! The selected candidate will also take the lead in performing a wide range of administrative office duties.
Responsibilities to include:
- Be a welcoming and friendly face for the company, greeting and assisting visitors when they arrive at the office and promptly notifying employees of their guests’ arrival
- Act as Frida’s front line with external parties by answering Frida’s general phone with exceptional customer service and relaying messages to appropriate person
- Manage inbound/outbound packages and mail promptly with assistance from the Mailroom Lead
- Assist with resolving any office-related issues working alongside the Workplace Experience team
- Assist with ordering, unpacking, and organizing office supplies
- Assist the People Team with administrative tasks as needed
- Work alongside the People and Workplace Experience teams to create a best-in-class experience in the workplace
- Assist with vendor invoices and tracking payments
- Manage People Team monthly expenses by collecting receipts and submitting reports
- Partner in the planning of various events such as holiday parties, office celebrations, etc.
- Assist in managing calendars, travel, and expenses for various executives when needed
What You Will Need
- 2+ years of experience in an administrative capacity; prior work with hospitality is a plus
- Excellent judgment and organizational skills
- High level of empathy and the ability to understand others’ needs while balancing needs and priorities
- Enthusiastic about serving others
- Comfortable with a fast-paced environment and excited by rapid growth and change
- Excellent interpersonal, verbal and written communication, and relationship skills
- Flexibility and capacity to work under pressure and time constraints
- Basic proficiency in technology systems to work in partnership with IT on simple day to day problem solving
- Fluent in reading and speaking both English and Spanish
Who You Will Work With
Frida is an organization that values collaboration and community. As the Receptionist, you will work closely with People and Workplace Experience team.
Our Ways of Working
Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.
Why You Will Love Working at Frida
- Robust health benefits including:
- Comprehensive medical, vision, and dental plans
- Employer paid life insurance
- Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
- FSA & HSA
- 401k matching up to 4% with immediate vesting.
- Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
- Flexible paid pregnancy and parental leave.
- Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
- Dog friendly office - feel free to bring your best buddy with you to work!
- Learning & development opportunities for professional and personal growth
- Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
- Exclusive employee product discounts.
EEO
Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Privacy Policy
By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy: https://frida.com/pages/fridababy-job-applicant-privacy-policy
Agency and Third-Party Submissions
Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes.
Fraud Disclaimer
Fridababy LLC will never request personal information (i.e. Social Security number, bank account, or payment of any kind) during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms such as WhatsApp, Telegram, or personal email accounts. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners.
If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to frida.hr@frida.com or cyber@frida.com. Your safety and privacy is our priority.