Sales Support Specialist

Job Description

Job Description

Sales Support Specialist

Compensation & Details

• Location: Watchung, NJ
• Position Type: Temp to Hire
• Base Salary: $22-$25/hr
• Performance Bonus: $25 per closed deal
• Total Earning Potential: $72,000+ per year
• Benefits: 401(k), paid time off, employee discounts, and a referral program.
• Schedule: Full-time, In-person.

PrideStaff is seeking a dynamic and detail-oriented Sales Support Specialist to join a premier automotive brokerage group in Watchung, NJ. This role is designed to support the sales team immediately after a vehicle has been sold, ensuring a smooth, organized, and high-quality experience for both clients and dealer partners.

The Sales Support Specialist plays a critical role in maintaining communication, managing complex follow-up tasks, and coordinating logistics from the moment of sale through vehicle delivery.

Key Responsibilities

• Post-Sale Coordination: Assist the sales team by contacting clients post-sale to confirm details, provide insurance updates, and guide them through next steps using established scripts.
• Dealer Relations: Provide timely communication with partner dealerships to track paperwork, vehicle availability, and delivery timelines.
• Account Management: Manage and develop existing accounts through effective strategies to ensure long-term customer satisfaction and retention.
• CRM Discipline: Utilize CRM systems to track sales activities, customer interactions, and critical follow-up tasks.
• Revenue Enhancement: Identify opportunities to upsell additional products or services during customer interactions.
• Client Advocacy: Provide exceptional customer service by addressing inquiries promptly and professionally.

The Ideal Candidate

• Highly Organized: Possesses strong executive function skills and the ability to manage multiple moving parts without missing a step.
• Tech-Savvy: Proficient with computers, email, and scheduling tools; must be able to learn CRM and database systems quickly.
• Proactive Problem Solver: Takes initiative to identify potential issues in the post-sale process and resolve them efficiently.
• Expert Communicator: Strong interpersonal skills with the ability to tailor communication for management, clients, and internal teams.
• Sales-Minded: Experienced in upselling and cross-selling to maximize revenue opportunities.

Why Join This Team?

This is a fast-paced, team-oriented environment focused on transparency, organization, and customer satisfaction. It is the perfect opportunity for a detail-oriented professional who enjoys logistics and client relations but prefers a stable, support-focused role over "cold" sales.

Through PrideStaff, you will have a dedicated recruiter to help you navigate the transition into this rewarding career.

Ready to ensure a "white-glove" delivery experience? Apply today!

Company DescriptionPrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:

•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data
•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes
•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs
•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry

Company Description

PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:\r\n\r\n•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data\r\n•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes\r\n•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs\r\n•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry