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Administrative Assistant

WTC PLUMBING & HEATING CO
locationTuckahoe, NY, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionBenefits/Perks

  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities

Job SummaryWe are seeking a motivated and outgoing Administrative Assistant to join our team! This position plays a key role in ensuring our office runs smoothly and efficiently. The ideal candidate is organized, detail-oriented, and enjoys working in a dynamic environment. You will provide essential administrative and scheduling support to both office staff and field technicians, helping the company deliver outstanding service every day.

Responsibilities

  • Answer and route incoming phone calls professionally.
  • Handle customer inquiries courteously and effectively.
  • Schedule and coordinate service calls, ensuring efficient technician scheduling.
  • Dispatch technicians and track job progress throughout the day.
  • Review technician reports, complete service worksheets, and prepare job billing.
  • Perform general office duties including filing, data entry, and record keeping.
  • Assist with scheduling appointments, maintaining calendars, and organizing meetings.
  • Prepare and distribute emails, memos, letters, and company correspondence.
  • Take accurate meeting minutes and contribute to company reports.
  • Maintain organized electronic and paper filing systems.
  • Support management and field staff to ensure smooth daily operations.
  • Develop, update, and maintain office procedures as needed.

Qualifications

  • HHigh school diploma or GED required; Associate’s degree or administrative training preferred.
  • Previous experience as an Administrative Assistant or in a similar role.
  • Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Excellent written and verbal communication skills.
  • Highly organized, detail-oriented, and able to manage multiple priorities effectively.
  • Professional, friendly, and dependable demeanor.
  • Familiarity with standard office equipment (printer, scanner, fax, etc.).
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