Event & Patient Care Coordinator
Job Description
Job DescriptionBenefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Event Coordinator / Patient Care Coordinator
Auren, LLC Kentucky Marijuana Card
Benefits/Perks
- Competitive Compensation
- Career Growth Opportunities
- Flexible Work Environment
- Ongoing Training & Development
- Employee Discounts
- Opportunity to work in a fast-growing, innovative industry
Job Summary
We are seeking a motivated and detail-oriented Event Coordinator / Patient Care Coordinator to support patient outreach and certification events across the state of Kentucky. This role is responsible for planning, organizing, and executing patient drives, while also assisting patients through the medical marijuana certification process.
This position combines event coordination, patient interaction, and operational support, making it ideal for someone who is organized, personable, and passionate about helping others. The ideal candidate thrives in a fast-paced environment, takes initiative, and is comfortable managing both logistics and patient-facing responsibilities.
Key Responsibilities
Event Coordination & Outreach
- Plan, coordinate, and execute patient drives and certification events throughout Kentucky
- Identify and secure event locations in collaboration with leadership
- Manage all event logistics, including scheduling, setup, breakdown, and on-site coordination
- Travel as needed to support events across the state
- Ensure events are organized, professional, and aligned with company standards
- Track event performance and provide feedback for continuous improvement
Patient Care & Support
- Assist patients through the medical marijuana certification process
- Educate patients on program requirements, next steps, and state registry processes
- Provide a positive, professional, and supportive patient experience
- Answer patient questions and address concerns in a timely manner
- Serve as a liaison between patients and providers
Operations & Coordination
- Collaborate with clinical, marketing, and coordination teams to ensure seamless event execution
- Manage appointment scheduling and patient flow during events
- Maintain accurate documentation and ensure compliance with state regulations
- Support administrative tasks related to patient intake and follow-up
Qualifications
- 13 years of experience in event coordination, healthcare support, or customer service
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and manage multiple events/projects simultaneously
- Self-motivated with the ability to take initiative
- Comfortable working in a fast-paced, evolving environment
- Willingness to travel within Kentucky
- Basic understanding of healthcare or willingness to learn medical marijuana regulations
Preferred Qualifications
- Experience in healthcare, patient coordination, or medical offices
- Experience with event planning or field marketing
- Familiarity with Kentucky medical marijuana program (or similar programs)
Key Traits for Success
- Outgoing and personable
- Highly organized and detail-oriented
- Adaptable and solution-focused
- Strong sense of accountability and follow-through
- Passion for patient care and improving access to services