Job Description
Job DescriptionCompany Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
- Impact - The work you do here matters to millions.
- Growth - Philadelphia is growing, why not grow with it?
- Diversity & Inclusion - Find a career in a place where everyone belongs.
- Benefits - We care about your well-being.
Agency Description
The Mayor’s Office of Education (MOE) aligns the City’s policies, resources, and educational services.
MOE administers several City-supported programs, including Adult Education, Community Schools, Catto scholarships, and Foster Grandparents program.
Adult Education Philadelphia is part of MOE and oversees the City’s planning and investments in adult education. Adult Education Philadelphia seeks to ensure adults have equitable access to the foundational educational opportunities and programs needed to accomplish their education, career, family, and civic goals. Adult education includes adults 16 years and older who need support in reading, writing, or math skills for further education and training, and/or who are not native English speakers/writers and/or who have not completed high school.
Programs and services include:
- Adult Education Philadelphia - A centralized intake, assessment and referral system connecting low-skill adults to opportunities for improving basic academic skills, English language proficiency and digital fluency. With 11 Campus locations and a network of 20+ partner organizations across Philadelphia.
- Adult education classes that include High School Equivalency (GED, HiSET preparation); Basic skills review; and English as a Second Language.
Volunteer literacy tutor training and professional development for the provider community.
- Digital Skills: Developing and supporting improvement in Philadelphian’s digital skills by funding classes and access to resources such as Northstar which offers standardized digital literacy assessments and curricula.
Job Description
Position Summary
Reporting to the Senior Manager (professional development), the Volunteer Engagement Coordinator will manage the volunteer tutor training contracts, provide support to volunteer tutors, and deliver technical assistance to providers to help them utilize volunteer tutors effectively. The Volunteer Engagement Coordinator will work closely with the Senior Professional Development Manager to maintain the learning management system and run training events. Knowledge of Citywide VAN database is important. A key duty will be to expand the program so Adult Education Philadelphia can serve more residents in need of adult education services.
Essential Functions
Recruitment
- Maintain and grow volunteer base through outreach to individuals, community-based organizations and groups, colleges/universities, and corporations as needed.
- Work closely with adult education providers, the Philadelphia Free Library, and others to periodically assess needs for volunteer expertise and level of volunteer staffing.
- Expand the program through relationships, training, and innovative tactics.
Training
- Manage comprehensive orientation process for new volunteers that includes:
- Information session about volunteering with adult education providers (manual, website)
- criteria for involvement (based on existing needs)
- update manual and website as necessary
- Plan and execute volunteer appreciation and training activities.
- Participate in special event planning; participate in events as needed.
- Engage with existing volunteers and provide feedback and additional guidance as needed.
- Work occasional Saturday upon request.
Placement
- Develop and maintain process to
- review applications, check references, and interview potential individual volunteers.
- assess interests/skills of volunteers and match with appropriate activities.
- Work closely with all program and department managers to ensure that:
- volunteer positions are sufficiently filled to meet identified needs and
- volunteers enjoy a positive experience.
- Serve as liaison between Adult Education Philadelphia, adult education providers, and the Philadelphia Free Library and individual volunteers.
- Serve as an ambassador for Adult Education Philadelphia in relations with volunteers and organizations.
Tracking
- Use Citywide VAN database for tracking volunteer activity
- Maintain volunteer database that also captures volunteer stories and quotes.
- Develop and administer annual volunteer satisfaction survey; compile and report results to Executive Director
- Provide accurate and timely volunteer data for funder and volunteer-requested reports.
- Maintain ongoing communications with volunteers through email news blasts, newsletters, and print materials.
Other Functions:
- As assigned by Senior Manager (professional development)
Competencies, Knowledge, Skills and Abilities
Action Oriented
Is action oriented and full of energy for the things they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Dealing with Ambiguity
Can effectively cope with change; can decide and act without having the total picture; can comfortably handle multiple projects at the same time.
Approachability
Is easy to approach and talk to; is sensitive and patient in professional relationships; builds rapport well.
Conflict Management
Able to manage conflicts; reads situations quickly; good listener; can find common ground and get cooperation.
Qualifications
- 3-plus years in a coordinator or administrative position in a nonprofit organization, foundation, or government agency
- Associate’s degree or equivalent experience
- Experience using a database management system preferred
- Experience in the field of adult education and digital skills preferred
- Knowledgeable about Philadelphia’s adult education landscape
- Proven ability to work with efficiency, flexibility, and good humor
- Demonstrated ability to build and maintain relationships with people from diverse backgrounds
- Excellent organizational, verbal, and written skills
Additional Information
TO APPLY: Interested candidates must submit a cover letter and resume.
Salary Range: $60,000 - $67,000
Discover the Perks of Being a City of Philadelphia Employee:
- Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
- Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
- We offer Comprehensive health coverage for employees and their eligible dependents.
- Our wellness program offers eligibility into the discounted medical plan
- Employees receive paid vacation, sick leave, and holidays
- Generous retirement savings options are available
- Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
- Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.
For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx