Job Description
Job DescriptionJobID: 50732
Job Details: Customer Support Representative
Prestige Staffing is currently searching for a strong customer-service minded Client Services Representative in Marietta, Georgia. Successful candidates will have a call center background with knowledge of healthcare terminology. Hours will range from 8:30a-5:00pm and pay will be around $23-28/hr. This is a full-time permanent position.
Essential Responsibilities
- Provides front-line service to sales reps and customers; provides answers to basic product questions, documentation of potential complaints and comments as well problem resolution.
- Receives and processes sales orders from field sales reps
- Handles returns and defective merchandise by determining proper course of action and implementing action
- Monitors replacement orders and contacts customers for timely return.
- Processes orders from entry into the computer system through invoicing.
- Maintains customer files.
Required Education and Experience
- High school diploma or equivalent required, bachelor’s degree preferred.
- Minimum 3+ years’ experience within customer service.
- Healthcare experience strongly preferred.
- Excellent communications skills, both verbal and written, required; must communicate well on the telephone.
- Exceptional computer skills required.
- Must be well organized, have a high detail orientation and be flexible in performing daily duties.
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