Job Description
Job Description
Job Summary:** We are seeking a friendly and organized Medical Receptionist for our gynecology clinic. The ideal candidate will be responsible for providing exceptional customer service to our patients, ensuring smooth clinic operations, and supporting the medical staff in administrative tasks.
**Key Responsibilities:**
1. **Patient Interaction:** - Greet patients warmly and check them in for appointments. - Schedule and confirm patient appointments, including follow-ups and cancellations.
2. **Administrative Duties:** - Manage incoming calls and respond to patient inquiries regarding services, procedures, and general information. - Maintain accurate patient records in compliance with privacy regulations. - Collect and process patient payments, including insurance verification.
3. **Office Coordination:** - Prepare and maintain the daily appointment schedule. - Assist in the management of medical supplies and clinic inventory. - Ensure the waiting area and treatment rooms are clean and organized.
4. **Communication:** - Coordinate communication between patients and healthcare providers. - Relay messages and information to medical staff promptly and accurately.
5. **Insurance and Billing:** - Assist with insurance claims processing and follow up on outstanding claims. - Provide patients with information regarding their insurance benefits and billing inquiries.
**Qualifications:** - High school diploma or equivalent; additional certification in medical office administration is a plus. - Previous experience as a medical receptionist or in a similar role is preferred, especially in a gynecology or women's health clinic. - Strong verbal and written communication skills. - Proficient in using electronic health record (EHR) systems and MS Office Suite. - Excellent organizational skills and attention to detail. - Ability to handle sensitive and confidential information with discretion.
**Work Environment:** - This position typically involves working in a clinical office environment, with regular interaction with patients and medical staff.
**Schedule:** - Full-time position with potential for occasional extended hours based on clinic needs.
Company DescriptionGramercy Gynecology is a premier provider of advanced gynecologic care in New York City. Our practice is dedicated to providing compassionate, high-quality wellness exams, specialized procedures, and diagnostic services in a modern, patient-centered environment. We pride ourselves on a seamless patient experience, starting from the very first point of contact.
Company Description
Gramercy Gynecology is a premier provider of advanced gynecologic care in New York City. Our practice is dedicated to providing compassionate, high-quality wellness exams, specialized procedures, and diagnostic services in a modern, patient-centered environment. We pride ourselves on a seamless patient experience, starting from the very first point of contact.